Holiday Inn Express Fort Walton Beach Central by IHG

Great location! The room was spacious and affordable, with plenty of free parking available. The breakfast staff were super kind, but the food options were very limited and repetitive during my stay. The room had a nice view, and overall, the location was great. I gave 4 stars for service because the front desk was often unattended when I passed by the lobby, and housekeeping seemed a bit inconsistent — they left cleaning towels in my room but didn’t make the bed or refill the coffee capsules, basically just took care of the trash and towels.

A big thank you to the staff at this hotel for treating us so well. For keeping us in house when sold out. The front desk staff was always nice to us. A big thank you to Maria that would always have breakfast ready even in a snowstorm and have it ready early, we appreciate you. To the porter that always grabbed our trash and linens went the extra mile always, thank you. To William the asst GM, thank you for always helping to accommodate us. We appreciate all of you and some I didn't mention by name thank you as well. To the people visiting the area a great location, a great hotel to rest your head at.

While the hotel is clean and pleasant , the breakfast is the usual very POOR quality. The only real fresh , healthy food on display were apples and the " brown " bananas...everything else was of VERY LOW standard. Including and especially the scrambled eggs and omelettes made with the usual fake/ powder " eggs" that taste like cardboard. To see how much USA has gone down the drain with food quality is EXTREMELY disturbing and frustrating.

We are here now! Front desk super unfriendly. TV is completely broken, toilet is not anchored to floor. Would not advise staying here…ever. They are lucky they are in a great location or the place would be condemned

Overall, the location is the only reason to stay here. At check in, the front desk wasn’t very friendly, but I didn’t stay here to make besties with the front desk so I didn’t care until I got my room. The tv was broken with lines running down it and the remote was duct taped together. Okay, fine, not here to watch tv either. But then we sat on the toilet and almost fell off from the bowl being loose from the ground. We reported it and were told they were sold out and nothing could be done in terms of moving us. Since we paid the same price as others, why do we have broken items? Not a great experience but luckily we’re only here 1 night.