Holiday Inn Express Columbus Airport – Easton by IHG

Experience here wasn’t great. Wasn’t good. It was fair at best. AC In the common areas of the hotel was down for the entire weekend, with the temperature INSIDE hitting 88 degrees, it was horrible. Brought to staff multiple times by guests but unfortunately the temperature remained high during our entire stay. We had a group wanting to use the common area to play a board game. Due to the temperature being so high, we asked if we could use one of the small meeting rooms (where the AC was working) and were told we would have to pay to use the room due to them being on reservation only (all rooms were open and it was 9:30 at night) so that was a little upsetting. Our group ended up sitting in the lobby area to play our game, but ended up leaving pretty quickly due to the heat. Keeping guest

Positive: Layout of hotel. Coffee dispenser in lobby is great. Negative: Room had some un-connected power outlets. I understand that wholesale renovations were occurring. The rooms have been recently re-modeled. Some of the outlets had not been connected. The door locks did not always release when card was activated.

This hotel has hands down the best security. I had left my vehicle with the key on and the security guard was thoughtful enough to turn my vehicle off and he locked it and left my key at the front desk . I have a job s reduced for 8 am and if it wasnt for Muhammad with hotel security I would have not made it on time. My battery would have been dead. Most hotels dont even have this kind of security . I literally gave this guy a hug I was so relieved. Thank you Muhammad. Your a good man.

The service is okay. Our room appears clean. However, the gym is really small and does not have much equipment if you compare it with other hotels. The food is just your typical breakfast, but at the lower scale.No yogurt, just 2 kinds of fruits, and not a lot of choices. The worse thing though was that when we checked out, we realized that several car windows were smashed. Our car was spared though. Safety can be an issue here too.

I had business meetings nearby and stayed for 4 nights, as a single man. First of all, I read the review mentioning cars being vandalized and I was worried a bit. But I observed a van with lights on top staying at the entrance of the parking lot.. probably from mid-night till dawn. During my stay, I did not see any break-ins and I felt safe. The room was clean. Bathroom had wall mounted shampoo/body wash/rinse dispenser; as well as liquid soap/hand lotion dispenser next to faucet. *There is no hard soap, and I went to a store to buy my own. I liked the desk/chair being right in front of a wall-mounted TV - which accepts HDMI input from the right side. In the closet, there's iron/iron board should you need it. The room temperature was set at 72 degrees and nice/warm when I entered.