Holiday Inn Express Boston North-Woburn by IHG

I just had to write a review about the amazing service I had received from Eric (front desk overnight). I had to stay here for work during a snow storm. It was located conveniently 4 mins away from my job, surrounded by restaurants and across the street from a shopping plaza, but most convenient it is located next to exits off the highway. Rooms were clean and had a microwave. The hotel also provides a pretty decent breakfast, in the morning. The best part of my experience was the service. Even though I did not have to deal with much of the service, (since my job had booked the room for me), my short interaction was very helpful and memorable. I woke up early for my shift anticipating having to shovel out the mounds of snow around my car. My car was unfortunately plowed in, the weather was

We had a mostly good experience here. This Holiday Inn Express had the features we all want: clean rooms, comfortable beds, good linens, ample parking, and wi fi. It feels and looks updated. Breakfast had six hot items (not counting the waffle maker). ||While it's nice to be close to I-95, we did experience some road noise. That noise would have been drowned out by the HVAC if we had left it on. We found the cold air stream that hit the bed directly distracting, so we kept the HVAC off as much as possible. ||That said, we'd consider staying here again.

The Holiday Inn Express Boston North-Woburn has a genuinely convenient location that makes it a practical base for exploring the greater Boston area or handling business in the north suburbs. The location is easily the strongest point of this property. Service is adequate and gets the job done without being particularly impressive. The rooms, however, are the biggest disappointment — noticeably dated, cramped, and in need of a serious refresh that you'd expect from a branded hotel at this price point. Better room quality would make this a much more competitive option.

I received an upgrade when I arrived at the hotel. The last two rooms I got definitely needed a full gut job, but the new room I received was by far the most elegant room I've seen in years. I have never seen a transformation like that and It was so nice of the front desk to provide us with an upgrade. I would highly recommend the renovated rooms because they are absolutely stunning.

Due to the blizzard that happened 1/25/26, I stayed at this hotel to be able to get to work which is only a short distance away. I had the pleasure of having Eric at the front desk who was tremendously helpful. I have never had a front desk member at any hotel be so happy to help and be there for those of us staying here. This morning, 1/26/26, every single car was buried in waist-high snow. Myself and several of my colleagues, were struggling to get our cars out. Eric came outside and assisted in shoveling out several cars. My car was stuck in the snow, and after multiple efforts he decided he would have to push the car out of the snow. I was absolutely floored by the exceptional assistance that Eric OFFERED to us. We didn't even have to ask for help. Eric is amazing and deserves a raise,