Holiday Inn Club Vacations New Orleans Resort, an IHG Hotel

Great Stay , just 2 issues ! We had a really great stay at the Holiday Inn Resort in New Orleans. The location is hard to beat , it’s right next to Bourbon Street and within easy walking distance of the French Quarter, which made it perfect for experiencing Mardi Gras without worrying about transportation. From the moment we walked in, the staff made us feel welcome. We stayed in Room 712, which was very spacious and family-friendly. Although I had booked a king bed and received a queen instead, it worked out fine because the room included a large sofa bed that was perfect for kids. The suite-style layout had plenty of storage space, including multiple closets (a coat closet, shoe closet, and bathroom storage), which made unpacking and organizing easy. The living room and dining area bo

We stayed here for 3 nights in early October. The location is ok but you will see homeless people and people taking drugs on the footpaths surrounding the hotel. This is all over the Bourbon St area though. The biggest issue we had with this hotel was the garbage collection in the mornings between 3.30am and 4am were so noisy that it woke us up every day and it lasted at least 30 minutes. Metal scraping and banging. Impossible to sleep through. I don't know if it was the position of our room but I did talk to reception three separate time as I think I should have been warned about this before booking. No attempt was made to move us to a different room. The room was not cheap and had I known about the noise issue I would have booked elsewhere. The room was nice and roomy enough for a family

Some rooms at this location are great. Some are terrible. We had a terrible room. No view. The ice in the refrigerator was bouncing everywhere. Old furniture inside. We were very disappointed. The folks working there were extra nice and helped us anyway they could. The location was outstanding. Bourbon Street and the French Quarter are less than a 5 minute walk. The people that we met were all nice and polite. There is a lot to do and we only did about half of it. We'll go back. I just hope we get a better room.

Stayed here through a timeshare from a family member. Overall it was a great experience I am taking a star off for a couple of minor things I would normally give 3 stars for these but I didnt ask for them to be corrected. First I dont think could be corrected but the beds here are horrible they might has well just been boards they were so hard only 6 inch mattresses on a box spring not comfortable at all after a long day of walking. The second was the AC being locked at no lower then 68 is really horrible and then the AC was making a loud clicking noise the whole time. Last the shower head isnt great it soaks you just to turn it on no way to avoid it and it has very limited control and is hard to shower with. The good things is the room was really well laid out everyone was super friendly

My favorite part of the stay was the amazing host at the Entrance by the name of Sue , She greeted us with biggest smile welcomed us beads which started our vacation in New Orleans on the right foot .|Checking in was fast easy . |Staff reached out multiple times to make sure everything was perfect with our villa and stay. |Overall the staff was amazing . | The property was in a great central location in walking distance to all the major activities. |We had a blast .