Hilton Virginia Beach Oceanfront

We definitely have a great experience, we visited since we were there for an appointment with HGV and this one was definitely well located for that. For us the only downside was some things in the room need to be updated and some drawers for the dressers were not working properly (no matter what we did some continue opening). Service was AMAZING!!!! We discovered we are not a big fan of the locked off doors, it is kind of uncomfortable every time going in or out of the room. Inside pool was amazing and even the water temperature was good and outside was snowing 😳. I need to say the coffee provided in the rooms was super delicious, I wish I remember the name of the coffee because I will buy it from anywhere 😃. We will definitely go back when we plan our next visit to Virginia Beach.

Beautiful experience from check-in to checkout. Shanna at the desk was amazing and super helpful. Every staff member encountered was friendly. Spent the weekend there for a gymnastics competition, it’s conveniently located near the convention center. Easy parking garage with a sky bridge for easy access to the hotel. Beach view recommended, my daughter’s favorite part. Room was very clean and if you need anything during your stay it’s brought to you right away. Restaurants breakfast was also pretty good and had great staff. We’d stay again if competitions bring us this way.

Our family had a wonderful experience. We extended our stay to five nights and used the valet parking. Ronnie was especially helpful and attentive as a valet. The one problem with low pressure in the shower was addressed immediately. Also very good food and were very accommodating to our two dogs. This is where we will stay again.

Positive: The friendliness of the staff and the location. The soundproof class on the balcony doors truly reduces the sounds from the ocean waves. Negative: The only issue was being charged for breakfast that was included with my room reservation. When I notified the front desk they quickly took care of the matter and set up refund which I was told I would receive in 3-5 business days.

The sole redeeming feature of this establishment is the breathtaking view of the beach. However, upon further inspection, I must admit that I was disappointed with the overall experience. While I have stayed in numerous Hilton hotels over the past two decades, and not all of them have met my expectations, this particular location fell significantly short. Upon arrival, I noticed that the staff at the front desk appeared to be overwhelmed, possibly due to an event taking place over the weekend. While the person in the parking garage was exceptionally pleasant and helpful, the front desk staff could benefit from improved customer service skills. Regarding the room, we were located on the eighth floor and had a single King-sized bed. I was pleased to find a comfortable chair, as I often get u