Hilton Garden Inn Savannah Historic District

I’m super picky when it comes to hotels yet Hilton Garden Inn surpassed all my expectations. I liked that the lobby was very nicely decorated and clean. If you’re also picky about hotel rooms and their showers and beds, I highly recommend this hotel. The bed was super comfy, the sheets were crispy white, no hairs, no stains, no weird smells. The shower and toilet were super clean too!The cleaning staff, valet staff, and the front desk ladies were all very friendly and helpful. I also recommend using their valet services instead of parking elsewhere. The prices are very similar anyway so you might as well pay for your car to be ready for you every day. 5/5 stars, I can’t wait to use them again! Happy new years!

My family loves this hotel!! Excellent location, always clean and smells amazing. The customer service is out of this world, from valet to front desk- Kabrea is our favorite!! She knows our names and is just a joy to talk to. She goes out of her way to make sure we are taken care of. The blonde girl in valet is also amazing- don't know her name, but she is always happy and rushes to get our car. This is the only hotel we will stay at. 100% RECOMMEND

Lovely lobby. Very warm in atmosphere on the cold December nights of our stay. We were welcomed by the woman checking us in (I missed her name) with uncommon courtesy and cheer. Our room was meticulously clean and in good repair. We extended our stay by a night. The location is excellent, within walking distance of the river, restaurants, and shops. We enjoyed the December market during our stay.

Business travel. Newly built. Everything you’d expect from a Hilton Garden Inn. I had a corner suite, which was clean and comfortable. No wow factor. Parking in the area is difficult. But for a hefty charge the offered valet with in/out privileges. The valet staff was fast, friendly, and efficient. The best quality of the hotel was its location. Quick drive to the Convention Center, but most importantly it was in walking distance to great restaurants and bars. A very lively area.

We booked the trip on Trip.com, prepaying. Hilton Garden Inn Savannah Historic District charged us twice. We live in Florida. As soon as I realized this. I sent receipts and screenshots. I’ve been getting the run around from management for the past 4 days..Still no refund. Still no response from the different managers we’ve been told to call back to speak to..Keep calling back to see if he/ she is in.(Paul Komanecky or Lindsey Davis) We are very disappointed with the lack of customer service from management. We just want our money. The hotel was indeed paid twice…Is this normal?