Hilton Garden Inn Savannah Airport

Positive: Location Negative: Mattress was extremely uncomfortable, no complimentary breakfast

Jada was the best bartender/ waitress. She multi tasked for the evening waiting on all the tables and bar by herself. She was always congenial, well polished and kind. She needs to be praised by Hilton for sure. The chef was stellar as well.

Great hotel, great staff. Stay here often. First night there had an issue with room. Johnny B addressed and moved me to a perfect room swiftly. After i checked out i messed up and left some equipment in my room. Johnny B took great care of me, secured my laptop and promptly shipped to me. Just the best ever! Thank you !!

Arrival with receptionist Cardi was easy. She was so helpful and personable, and even located pliers for us when we had a personal luggage issue. Gave advice about parking downtown too. Rooms were spacious, however, when I got into bed the duvet smelled like musty armpits. Gross! Luckily we always travel with our own blankets. Food service was delicious. Breakfast buffet was a great variety and very tasty.

I would like to commend Cardellia the front desk supervisor at Hilton Hotels & Resorts for providing outstanding customer service to me. This is my second business trip and she made it even more pleasant, she was professional, attentive, and genuinely cared about resolving a minor hiccup. Cardellia positive attitude and willingness to go above and beyond made me feel valued as a guest. This level of service reflects true leadership and excellence in hospitality. Thank you so much once again for my 10 star experience for both of my visits.