Hilton Garden Inn Chesapeake/Suffolk

I've had stays at this location numerous times over the past 8-10 years. I've always enjoyed the service, the rooms have been updated and are very comfortable. Staff was always willing to help. The location is very close to where I had to drive to work every day. There is one thing I'm very disappointed in, the internet band width. Through out the entire week I had issues with even connecting to the internet. I did "Speed Test" on ookla and google, The max download speeds I got were around 4-8mega bites/ second (mbs). By Wednesday I would just use my phone hotspot. They really need to get this fixed. I couldn't use my VPN to get to my work mail at all. That's why the overall 2 stars. I'll try a different hotel next visit.

Ok....I don't often write reviews, but just felt I needed to for this hotel. It is disappointing to say, but I would highly recommend finding somewhere else to stay. For years this hotel was my go to when in Chesapeake. It was clean, nice, restaurant was good. They did have really small tv's in the room, but that was far from a deal killer because everything else was good. When Covid hit this hotel cratered. I still traveled a lot during that time, and it was surprising how quickly this hotel did a 180. I started staying anywhere but here. I came back a couple of years ago. They were beginning a renovation and I thought 'great'. Reno seemed to take a really long time, but I kept staying and overlooking the noise, trash, and inconvenience because I knew it would be worth it. I wa

Positive: Location was good. To be fair the computer system was on and offline which made their jobs really tough but they were pleasant. Negative: The tv wasnt working probably more the remote and the hot tub was down as well.

Had an okay experience here but I personally would pick a different hotel if in the area next time. In general, the hotel was updated recently and spacious. The rooms were decent and the beds were moderately comfortable.The pillows were too squishy, even the firmer ones. The TVs in the room were a good size and the shower had good water pressure. Breakfast: They have paid breakfast which I was aware of beforehand but I did not feel it was worth the prices. I attached a picture of the menu. We tried their breakfast the first morning we were there and decided to provide our own breakfast or go out to eat for the remainder of our trip. The continental breakfast only included dry cereal, some store bought pastries like danishes, yogurt, and apples/oranges and sometimes some cut fruit. I was h

The night staff is awesome. The bartender a delight. The morning breakfast gal overworked. The hotel itself is filthy. I don't understand how the management can not see the filth. Our room smelled so badly of mold... Pieces of trash on the filthy floored hallways. We were in a large group for a funeral. We wanted to book rooms. Tried 3 times. All three times we were put on hold for such an unacceptable amount of time(over 20 minutes), we hung up. Because of the location, we all still stayed there even though we couldn't block rooms. Everyone in our group, with multiple rooms, paid a different rate. My 80 yr old mother was charged a different rate for each of her 4 nights, plus the $100+ dollars charged at check in. She was still confused when she left how much she had actually paid. The ex