Hilton Durham near Duke University

The hotel was perfectly located, close to the highway, restaurants, gas stations, and the universities. Traveling alone, I am always looking for convenient ways to get to wherever I need to be. Arriving and checking into the hotel was a breeze. I arrived early so I requested early check in. No problem. When I arrived, I was greeted and welcomed by Lynette, who was an absolute joy. She made me feel welcomed immediately, greeting me with such warmth and genuine gratitude for my choosing to stay there. I felt valued as a customer and as an IHG member! Lynette was thorough, explaining everything I needed to know, including breakfast the next morning. Even before leaving for the night, she inquired about my stay so far asking if there was anything more she could do to make my stay any more comf

I recently stayed here for a surgery at Duke eye center. I highly recommend this hotel to anyone that needs a place to stay in the area. Top notch in every way but the staff is really the crown jewel at this Hilton. They treat every guest like royalty. If I ever need to stay in Durham in the future I wouldnt even look around I would just book my stay at this Hilton. Thank you to every member of the staff for the fantastic stay.

Coffee is not free. Not even drip. They had some machine in the room but that was terrible. They had a Starbucks machine that was broken but were still charging Starbucks prices for drip coffee. $8 to park was silly. Front desk clerks in the evening and the morning had an attitude. Breakfast was ridiculous price and not complementary. The clerk said it’s a “full service hotel” which translates to the charge for everything! Disappointing. Will not stay here again!

The Hilton near Duke University in Durham was a solid stay overall. The staff was very polite and genuinely helpful from check in through the rest of the visit, which always sets the tone in a good way. This would be a strong option for a conference or business stay given the layout and amenities. That said, the breakfast pricing is a little hard to swallow. At around $20, with the Diamond benefit covering only $15, once tax is added you are basically paying restaurant prices anyway. At that point, it is tempting to eat off property and get more variety for the money. The hotel itself is clearly showing some age, but it feels well maintained. When we had an issue with the AC, maintenance responded quickly and resolved it without any hassle. That goes a long way in my book. The gym was ex

The hotel is nice. The service at the front desk was amazing. The bar and restaurant service was also great. Our room could have been a little better. There was some hair in the shower on the wall and also the conditioner bottle. I know if I would have notified the front desk, they would have taken care of it immediately. But we were only there one night. The fridge also didn’t cool too well. I am not sure if that was normal or it just wasn’t working well. Again, we were only there one night after the Duke game, so it was perfectly fine for us.