Hilton Baton Rouge Capitol Center

I have stayed here before for the Mardi Gras ball, and it's nice; however, I will never stay here again. I go to Baton Rouge every year, and I am from Louisiana. This year, I booked through Expedia to get a good rate. Unfortunately, an ice storm is expected the night of the ball, which will make my travel from Texas dangerous, so my plans are being canceled. I contacted Expedia to cancel the reservation, which in turn contacted Stacy (the Hilton manager) to request a refund. She declined. I called her to explain my situation. She said call Expedia. I then told her that Expedia had contacted her and that she could grant the refund. She then told me she doesn't refund un-refundable rates, and since I didn't book through them, it was basically too bad. This is just poor customer servi

Positive: Staff made the valet parking rate , and experience, much more tolerable through her professionalism and concern for her guests. I hope I got her name right, I just remember her as the one with blond hair and perfectly engaging smile. Negative: No free parking... anywhere. The choice is either valet @ $37/ night, or paid parking on the street at a comparable rate.

We had a mixed experience at this hotel. Our stay was for 7 days, my wife attended a convention downstairs while I worked remotely from our room. Pros: + All staff were super friendly and helpful the whole stay. One of the friendliest hotels I’ve been at. + the included van shuttle to and from the airport was greatly appreciated. Also the fact that they held our bags post-checkout until we were ready to head to the airport a few hours later. + The hotel is located within a few blocks of a lot of good food options, as well as a nice grocery store. We never felt like we were going to run out of food options. Good for if you are staying 5+ days. Also having the Mississippi River a block away was cool. + the bed and pillows were very comfortable Cons: - the refrigerator in our room hardly wo

We truly appreciated the warm and attentive staff during our stay. From check-in to departure, everyone was welcoming and professional. The evening reception was a wonderful touch, and breakfast the next morning was fresh, well-prepared, and enjoyable. The hospitality team really stood out and made us feel valued as guests. Unfortunately, the condition of the room did not reflect the same level of care. There was a persistent smoke odor that lingered throughout our stay, even with the AC running. We noticed black residue in the AC vents, mildew in the shower, and visible soap scum buildup on the shower glass. There was also no hair dryer available in the room, which was inconvenient. Additionally, the coffee maker was dirty upon arrival, which was disappointing and honestly unpleasant to

Baton Rouge Hilton Capitol My stay at the Baton Rouge Hilton Capitol was truly a lovely experience. While it’s an older hotel, that’s exactly what gives it its charm. The property feels like stepping into the past and then being gently pulled into the present — a warm, quaint blend of vintage character and modern comfort. The beautiful river view from the hotel added an unexpected touch of serenity and made the stay feel even more special. Room service breakfast was outstanding. I ordered the French toast stuffed with hazelnut and topped with pecans, along with a granola yogurt parfait, a fresh fruit bowl, and à la carte grits and turkey sausage. Everything was delicious — flavorful, well-prepared, and delivered with care. Later that evening, my cousin and I visited the bar and ordered