Heights House Hotel, Ascend Hotel Collection

This place is amazing. We stayed there last weekend for the NCA championship. There’s really nothing more to say. The staff was amazing, they made us feel like we were part of their family. They told us the girls were free to run around and have fun in the tabled area next to the pool. They were constantly check up on us to see if we needed anything at all. The food was amazing as were the drinks. Jean and the rest of the staff did a great job of making us all feel at home. Free breakfast in the mornings and even a grab and go lunch for our cheerleaders cause they knew how busy these kids and their parents were going to be. Up until the last night there since we were tired from the events of that day Jean had us check out late since she knew our flight back home wasn’t leaving until 430pm.

Positive: Nothing Negative: Motel doesn’t have refrigerator, microwave, no desk. Bathroom was not properly cleaned. No breakfast options. They provide just bagels and some muffins.

We love the staff. Everyone is friendly and helpful. Justin, at the front desk is a smart, fun, charmer who always makes us feel welcome. The property is clean and safe. Great location because it’s close to downtown and all the activities, venues and restaurants, but not in downtown, which is great because the price is more affordable and you don’t have to deal with as much traffic.

Heights House Hotel is such a standout in Houston. The retro aesthetic is everything — it feels like stepping into a perfectly curated mid-century dream with warm woods, vintage textures, moody lighting, and that effortless Palm Springs feel. It’s nostalgic without feeling dated, stylish without trying too hard. Every detail contributes to the vibe. But what truly made the stay unforgettable was the staff. Every single person we encountered was warm, welcoming, and genuinely kind. From check-in to check-out, they made us feel valued and taken care of. You can tell they love what they do and take pride in creating a memorable experience. Their friendliness elevated the entire stay — it wasn’t just beautiful, it felt personal. The energy around the property — especially near the pool and

Jean, Michael and the Heights House Hotel staff were so great and accommodating for mine and my family’s stay during a national competition. The hotel looks to be an old motel, that was nicely updated with featured art-walls and a more modern approach, like phone-free rooms and a dedicated number to text or call directly from your cell phone instead. Due to an unfortunate water leak, we were able to stay in two rooms (both double queen) and found that some rooms have either more space or more functionality depending on whether there was a desk/dresser under the tv or not. Our first room did not have a small fridge but the second one did. I didn’t mind not having a microwave in the room, as there was one on the first floor near the vending machines if needed. I much preferred the additiona