Hampton Inn & Suites Savannah/Midtown

Would of given 4.5 put that is not possible. The things I had an issues with was minner. I wish they had tea with caffeine so i can drink some before bed. My room key did not open the gym door (Victoria opened it for me and a exteme nice lady). No basket in the gym for used towels and no sanitation wipes. *Great walking location to foods, gym and grocery stores. Free parking garage is a win in the city. Place is very clean and breakfast was not bad.

I had a pleasant stay at the hotel. The rooms were clean, well-maintained, and equipped with all the essential amenities. The staff was professional, courteous, and always willing to assist with any request. The location was convenient, making it easy to access key areas in the city. Overall, it was a comfortable and hassle-free experience. I would recommend this hotel to both business and leisure travelers.

We called this hotel directly to make our reservation for their 1 King Hospitality suite. The property is undergoing extensive renovation, and we were never informed. Upon arrival, we were greeted by 2 staff members. One was very nice, the other was short and rude. When I mentioned we were never told the property was undergoing renovations she snapped at me. We checked in and went to our room, only to find it 1/2 renovated. We were charged over $350 for a room with wires sticking out of the walls, the kitchen/bar area of the hospitality suite was completely ripped out and not finished being installed. There were bare wires in the bathroom, this room was a safety hazard. The fumes from all the construction were so overwhelming, we started getting headaches almost immediately. We immediately

Maybe one of the worst hospitality experiences I’ve had. I booked a room for 1 night (1/17/26-1/18/26) at about 185 dollars because i had to come here on short notice because of a family emergency. We came into the hotel and I went up in to the room washed my hands and that’s when my husband pointed out a stain on the bed as well as just an overall unsatisfactory room. I was only in there for 10 minutes maximum. I looked on my phone and found a cheaper room at the Hilton Garden Inn next door. Went down and explained the situation to the front desk saying the room wasn’t really what I expected and I would like a refund as I have found somewhere better. The lady I was talking to seemed like she understood and felt bad cause shelling out 200 odd dollars and hundreds worth of gas isn’t easy es

The hotel itself was good. The rooms were very spacious and was clean. However, their service was UNPROFESSIONAL. We asked for fresh sets of towels, however, by the time we came back to our room that evening, there were no towels in our room. I had to contact the front desk again and they had me come downstairs to get them and would not bring them up to my room. On the day of arrival, I had a complaint about my room type and one of the the lady at the front desk hung up on me. Needless to say, I went downstairs, mentioned that they hung up on me and neither of the ladies acknowledged it nor did the attempt to move me to a suite. They told me that they did not have any suites. Moments later, the manager came out and straightened it out. However the attitudes were totally unnecessary. Onc