Hampton Inn Pittsburgh/Monroeville

9.5/10 Experience. The Good: Great location, love the rooms, great breakfast selection, loved Outback Steakhouse, Bathrooms were handicap accessible and also plus sized adult friendly. Bad: No hot tub in pool area, Hotel bathroom does not have a bath tub. Standing shower or shower chair only. The Ugly: Totally not Hampton Inns fault. But at night there were about 20 kids in the pool being loud and disruptive. They were whipping balls at eachother and screaming. Parents were doing nothing about the behavior. The same parents were at breakfast and one of the mothers was being loud and causing a scene. Not Hampton Inn’s fault but it’s just something to keep in mind that you may have to deal with.

I had a very disappointing experience at this hotel. The lobby staff did not answer the phone after 10pm—on multiple occasions I called over 20 times with no response. The first night, the heat in my room didn’t work. When I went to the lobby, the staff member was distracted on his phone and only then moved me to another room. ||The second night was even worse. My neighbor was in the middle of a loud domestic dispute that went on until 2am. The phone in my new room didn’t work, so I had to call the lobby from my cell phone, but again no one answered. Even the toll-free reservation line tried twice to reach the front desk and couldn’t get through. I overheard the woman involved in the dispute say she was sleeping in her car. ||Between broken room amenities, unresponsive staff, and serious

Positive: "" Negative: Bathroom was not clean. Hotel has been updated, but still shows signs of being older.

Don't stay here. The floor in our room was dirty. It needed a good sweeping and vacuuming. The elevators were beat up and dirty too. I don't know what kind of self-respecting housekeeper could leave a room in the condition ours was in. We are Hilton Honors Members, and expect a certain level of quality when we book Hampton Inn, or any Hilton Property. They are usually clean. Not this one. Yuk. Pass it by. If I had read the reviews, I would not have stayed there. I wrongly assumed it would be up to Hampton Inn standards, but I was wrong. I will be reading reviews in the future before booking.

First the only good thing about this hotel was that the front desk staff were wonderful, both the person with the red beard working at 7pm on Dec 28 and the young person with long dark hair working at 10:30am the 29th were fabulous. Our room was filthy, there was a thick coating of dust, dirt, and human hair on surfaces throughout the room, when we wiped the bathroom floor with a wet tissue it turned black, the toilet had some "stuff" all around the seat, and the chair looked like it had dried blood on it and was black with dirt in many spots and the carpet felt both damp and sticky. It was so bad I went and bought cleaner and used 2 cans of disinfectant wipes cleaning the room to a safe level for my kid to set foot in. It smelled like I mildew as well. The pool area was also unsafe. My k