Hampton Inn Norfolk/Chesapeake (Greenbrier Area)

This is the worst hotel experience ever. We arrived November 30. The rooms are so small, there is hardly any room for suitcases. I had a 16 day stay planned, two people, lots of suitcases. I was surprised to see there was no cleaning of the room, even when requested so towels had to be picked up at the front desk which was not always easy.. No towels, etc. By December 3, I started to complain more loudly about the room. That night, when I returned, I noticed a very expensive pair of jeans were missing that were folded on top of a suitcase. When I looked inside the suitcase, I noticed right off the bat extra room, like more was missing. It ends up that another pair of jeans and 3 expensive insulated shirts were missing for sure. I will never know exactly what was stolen. Who inventories th

Positive: Nice staff, rooms clean and comfortable! Negative: Nope

Stay was great. Staff was very polite. Breakfast items were good. The only complaint I have is that the exterior room doors were very hard to open from the inside and outside making it hard to bring in/out luggage and my grandson's stroller.

Good bed, amazing coffee. The staff are very friendly and welcoming. Karen kept the coffee hot and fresh--they have lots of varieties to offer, which I liked. They allow pets and did have a simple free breakfast. I would have liked more options, but it is free. Rooms were clean and they had a nice vanity area in the bathroom.

Great stay staff was friendly and provided professional service. They accomodated my late check in although I missed the time and gave me a room that had privacy and was quiet. The room felt safe and clean. The hotel could use remodeling but it wasnt a bad stay at all. Give your staff a raise!!