Hampton Inn Dallas-Rockwall

Just wanted to say that the stay was great. Chloe at the front desk was absolutely amazing. She even called to let me know. I had left an iPhone charger there.. Now that’s great customer service. That just goes to show that from housekeeping to the front desk, everybody is honest and professional. We will be staying there again. Thank you for doing such a great job Chloe👍

Nice folks at this Hampton! Room was just fine for us. Didn't get hot breakfast because it was so busy that the selections were depleted, but we grabbed muffins and scones that were delicious. Location was safe, parking was easy. It seemed there were restaurants and gas stations nearby. Overall, a nice Hampton experience.

Positive: Over all great Negative: The air/heat control, and toilet had flushing issues.

I’ve stayed here numerous times over the past several years. I accidentally made a reservation for one night when I needed two. The management graciously extended my stay for an additional night. Thankful to the staff for helping me out. Overall, the hotel is good and well kept. Thanks for keeping a clean location.

So we are leaving a review because of the amazing customer service - Kailey, Nalini, Laura, Chloe, Florina we have all met. The team work is amazing. We have stayed in hotels all over the country and the world, and there is something special about this particular location. Also, we just want to say if you are looking for a place to stay close to the Dallas area go to Rockwall and stay here. Coffee is always hot. Breakfast is better than most Hampton Inn locations (not saying other Hilton/Hampton locations have bad breakfast). We have stayed in this location multiple times for different reasons. Lately it’s been due to family health issues. Beds always clean, bathrooms always clean - it helps relieve stress. I believe there is just good ol care and love here. So I should have given a review