Hampton Inn Auburn

Two times I came here and two times I had nothing but problems with the clerk giving me additude being very rude and not helpful at all and they still charged me for services rendured and an over priced deposit for a diamond member as well as team member . He made me feel like I wasn't there ignoring me and just chit chatting with a friend .. lied to me and told me it did not go thru but on the pos it said it was approved and it also said it on my phone when I used my tap too pay. it also shows up in my bank , that person didn't even look at his screen sorry the room you booked they already gave it too someone but no worrys I'll will just add you to another room. just need $100 deposit anyways sorry I didn't get a chance to finish but needless to say they were laughing at me he honestly

What made my trip that much better was Sherry, at the front desk. She was so patient and kind. She made things work, therefore allowing me a stress free trip (until I broke down! Ha!) I will definitely be back. Thank you, Sherry. I hope your boss knows what a valuable employee you are to that establishment.

I stayed overnight for a visit to Worcester the next day. The hotel is going under some renovations but the disturbance was minimal. The pool was closed but that did not affect me at all. The rooms were a very nice and the bed was comfortable. There was no noise at all from the construction. The next day. I had breakfast in the morning and it was very good.

The pool looks like it hasn’t been open for a very long time. The heater was broken in our room. It was either freezing or super hot. The gym is a complete joke. The one non treadmill machine the had has an out of order sign that looked like it was there for a decade and the gym was smaller than any gym I’ve ever seen at a Hampton on. And yes of course the fire alarm went off at 5 am. Stay literally anywhere else.

Positive: nothing Negative: they called the police on me because i was 15 min past checkout time. now i have a no trespass order. i am getting a lawyer!