Hampton Inn Asheville-Tunnel Rd.

I was there with several groups the first week of December and the staff was amazing. They were professional, friendly, helpful, and very accommodating. They made everyone feel welcome. The luggage handlers were quick and efficient. Frank at the front desk was fabulous, most helpful all week and always smiling. He went above and beyond to help. Jessica was terrific. Hayley was great. Ryan passed out cookies and cider and warmly greeted everyone. It was a pleasure to meet Lori as well. The place was super clean, breakfast was fantastic with a great variety of jot and cold items. The entire staff was top notch. Looking forward to my next stay.

Been staying at this location for approximately 20 years and love it. My son grew up in the indoor pool and hot tub. His is almost 30 now. Recently remodeled and very nice. Great management and long-term like family staff here. Kat (Newly promoted Asst GM…so proud of her) and Daniel (awesome front desk staff) are my favs although just met very nice GM and Sales Mgr too. In other words, you can’t go wrong with this Hilton Hampton location. Great restaurants close by in short distance downtown. You can thank me later! 💕

Positive: Staff at front desk went above & beyond!! Negative: Bathroom faucet set up got water everywhere

Honestly one of the best hotels I’ve stayed in. Rooms were very clean, staff was so respectful and friendly. Security walks around all night to make sure everything is safe. I came here last minute for a hotel and Stephanie was so awesome helping me get a room. Probably one of the nicest and most helpful receptionists I’ve ever met. I checked out with Daniel and he was also very nice and helpful. The staff goes above and beyond and I have literally no complaints whatsoever, and this will be the hotel I stay in for future trips.

Std queen room was kinda smallish. Service & front desk were excellent. Breakfast was ho-hum. Steps into indoor pool are very deep. As a semi handicapped person, I was unable to use them to exit pool. Had to call for help. I guess ADA requirements of a 6" step don't apply? These steps were 12"+!