Four Points by Sheraton Houston Hobby Airport

Service is decent. Proximity to the interstate is nice if you want to wake up throughout the night. I understand this is not the hotels fault but I still didn’t sleep well. This was the worst Marriott I have stayed in. Hair throughout the room. Sheetrock peeling from the walls. It seems like the bathroom had not been cleaned at all. Empty paper products. Whatever repairs were done to the room seemed to be with duct tape and WD40. Just overall a bad experience. Do yourself a favor and do not stay here.

Positive: Hotel employee was great! Very personable and kind! Negative: No hot water in shower, barely lukewarm, room was warm, portable a/c didn?t work well. Late night worker and early morning server didn?t speak English. A single can of Dr Pepper at 3 dollars a can is extremely overpriced!

I stayed for two nights and unfortunately had a very disappointing experience, especially considering this is a Marriott property. The lobby had a strong gas‑like smell throughout my stay. When I reported it, the front desk staff simply said they were aware of it but no work had been done to address it. That alone was concerning. The room itself was spacious, but the basics were missing. There was no shampoo, conditioner, or body wash—just empty slots in the shower and no sachets provided. The flush kept running for 15–20 minutes after every use. There were no napkins in the room. Even finding a usable plug point was a struggle; after searching for several minutes, I finally found one hidden under the table. This was my second stay with Marriott, and unfortunately it turned out to be one

I was thinking about how much of a deal I got on this hotel. Then I walked in and realized that damn I still paid too much! So they advertise on TripAdvisor and their own site that they have a restaurant and bar. I was there on a Thursday and it was to be open and it is not. There is the setting like one but it’s never open. I asked the front desk about it as it states on their key for the room that they have local brews nightly, she just said “well we don’t”.||The AC barely works so don’t move around and get sweaty or it make take hours to cool down. By far the worst Four Points I’ve ever stayed at, very surprised they get away with this.||Just stay elsewhere!

Perhaps it depends on who is working the front desk and the condition of the hotel and room at the time of ✔️ in. I didn't find anything wrong with staying at this hotel. Yes, the heat climate control did not work, yet it was not arctic weather to contend with. A slight musk smell though to be somewhat expected. Suggest shampooing the carpet. I mean overall, nothing to make run and run fast for one night. Front staff person is awesome and accommodating. Great location, plenty of parking and well lit at night. Room was clean, bed firm and comfortable. TV worked. Hot water, toilet strong flush, portable AC and lots of desk space. I don't mine dated furniture as long as it is clean and not smell as such in this case. Not one to partake in all hotel amenities, thus no deal breaker. Just need a