Fairfield by Marriott Inn & Suites Sacramento Airport Woodland

My wife left her iPad in the room; fortunately, it was located rapidly after our call following our departure and placed in their safe. Apparently, only the manager had the key/combination to the safe as we learned later. The issues then began. ||||We had a prepaid Fedex return box sent to the hotel. After its receipt, the hotel front desk staff began lying to us about the status of the return. We were, for four days, misled, told the manager was out, would be right back, and finally that there was no manager at the hotel for two days. We thought the worst, and finally had the local police check in at the hotel to do a follow up. Miraculously, after the police visit, the Fedex box with her iPad made its way to a Fedex facility and was returned to her a few days later, but nearly two

Positive: The hotel was very up-to-date. The bed was comfortable, the bathroom was roomy (even the shower), and the smell was fresh. Negative: The lighting over the vanity could have been a little better.

I rarely leave reviews, but I felt compelled to share our recent experience at the Fairfield hotel. My husband and I were excited for a quick getaway, but what should have been a pleasant stay left us feeling uncomfortable and unwelcome. From the start, it felt like we were treated differently cold demeanor at check-in, lack of basic hospitality, and dismissive attitudes throughout our stay. As a same-sex couple, it was hard not to feel like we were being judged or disregarded, which made the experience even more disheartening. We also used points to redeem our stay, and it was clear we weren’t afforded the same courtesy or treatment as paying guests. When we asked for a late check-out twice, we were denied with no real explanation, despite the hotel not appearing busy. To make matters

We were in town and needing to be close to North Natomas area. Based on the map, it is about 15-20 mins. It’s all 5 freeway and traffic makes it a pain and not convenient at all. ||The staff was not friendly in my opinion except for one interaction. Maybe it was just me??||Noise is a big issue. Freeway noise. I think I also heard a train. Walls are thin. ||The room did not feel clean. The tub drain was clogged so taking a shower was annoying. I overheard another couple say their bathroom smelled of pot so they needed another room. To me that is an issue where if the housekeeping staff is paying attention, these type of things would be rectified before letting new guests stay in the room. ||The breakfast was not good. I get that it is included but I’ve definitely had better breakfasts that

The young woman at the front desk was very nice and caring and help me check in early. I was tired and hungry and her great customer service put me in a great mood.