Fairfield by Marriott Inn & Suites Atlanta Fairburn

Our flight out of Atlanta was canceled and we unfortunately had to stay in this hotel and pay $200+. The room had clearly not been cleaned well. The toilet set had urine that had been there for a while and there was a handprint on the mirror. The toilet was really struggling in general. The front desk staff was apologetic, but I would never stay here again.

The hotel itself wasn't horribly bad, but the front desk service was bad and breakfast was a bit disappointing. The room was comfortable but the air conditioning in room 404 sounded like bearings were failing as there was lots of clanking and grinding whenever it would spin up to engage the compressor. I would have asked for another room but the front desk person was abhorrent bad at check in that I didn't want to risk not having a room on a reservation made a month earlier. Breakfast was below mid, barely kept stocked at 8.30am on a Saturday with the items of what they did put out. Bananas were bruised and beyond ripe...no breakfast meat, would put out 1 or 2 sandwiches at a time in 30 minute intervals...and not much of a bread selection. So the main issue I had was with the front de

Positive: Very clean, great service, great breakfast, the size of the room is beyond our expectation, late checkout without extra charge Negative: The card machine was not working and staff needed to escorted us to our room every time we both went outside. The wall is thin and our neighbors was loud

I wanted to express my sincerest gratitude for the outstanding experience we had at your hotel, Fairfield Inn & Suites, over the busy holiday weekend. Your team provided top-notch service, making our stay truly memorable.||The Front Desk Clerks, particularly Saskia Garcia, Ebony Davis, and Stephani Cardenos, were impressively efficient, courteous, and professional. Their exceptional service deserves special recognition.||Your sales director's availability and assistance were also noteworthy, and we're already looking forward to returning to your hotel whenever we're in the area.||Please extend our heartfelt thanks to your entire team for their hospitality and dedication to providing an exceptional hotel experience.

Worst fairfield. Paid $179 a night and I got breakfast that I would not feed my dogs. For this price there should be a law that fake eggs, instant grits and oats should not be served. They should be real. There were no fresh fruits like berries, no cold water with fruits in them for summer and coffee was eternally cold. AC is so loud one cannot sleep. And pool is not clean. Why charge $179. The morning customer manager is rude as a rock. Definitely the owner does not believe in customer's. Got food poisoning and had to change the room because the door on the bathroom was broken.