Extended Stay America Suites- Columbia - Northwest/Harbison

Our family has been staying here while we are in between housing and I can not say enough good things about this hotel the staff is so nice and accommodating they really make sure that every guest feels welcome and right at home. The rooms and beds are super clean they actually care about their property and it shows

This hotel has been an absolute godsend for our family while we search for a new apartment the manager and staff is absolutely the best so kind and sweet the room was way beyond our expectations very spacious and CLEAN!!!!! I can not say enough good words about this hotel if you are ever looking for a place to call home while traveling,in-between homes or even just a quiet night away this is the hotel to pick and it's the staff!!! They actually care about the people who stay here and enjoy working here and it shows!

Lori Rodriguez the General manager . Is the most loving caring person that you could ever meet too greet you when you enter in . Ms. Lori treat us long stay and everybody with respect and love she's the best manager a company can have on there team . She's the best..really love her spirit. She's masters customer service she go extra mile . Ms. Lori and her team are the best . I can tell alot of them coworkers love working for her. Ms. Lori is what hotels need now days. She's so caring bring so much too the company . Ms. Lori is the reason I renewed my stay . Made me feel safe she is the kind of person people want too greet them for service. 🙏

Front desk staff were wonderful. I arrived late and tired during a long road trip with my service dog. The area was a little scary but the front desk ladies made me feel safe. I used their luggage cart since they recommended I remove everything from my car and park under the lights! Room was huge, clean and had a comfy bed.

Kristina/Kritina deserves a raise (forgive me, I’m terrible with names but Max too!) So I stayed here for 3 nights with my girlfriend and honestly had a great experience. The room was clean, comfortable, and close to everywhere we wanted to go. What really made the stay stand out, though, was Kristina at the front desk she’s a rockstar. Even though it’s clear the place is severely understaffed, she handled everything with patience, professionalism, and genuine kindness. Most people would’ve lost their minds in that situation, but she kept a smile, helped us with extra towels and silverware (we didn’t get the silverware because only spoons were available) but it was the thought that counts, and without a hint of attitude, she tried to make sure we were taken care of. It might sound simpl