Extended Stay America Suites- Chesapeake - Greenbrier Circle

Staff is very friendly and understanding. Up to Drew, Ms. Sally, Ivan and the hotel manager! They would always work with you accordingly to the situation you're in to give you a peace of mind. Everything they do or request is always respectable and it is safe to say for me that this is the best, most honorary hotel I have stayed at. Very understandable to all accommodations. They will also always be sure to inform you on everything going on so that you're not left in the dark and have no surprises. Thanks to all staff for their superb efforts and customer satisfaction.

Just got here to check in to find the hotel switched our room from the king we booked to two double beds without warning or notification of any kind. Then when trying to understand the situation and explain my husband and I like to share a bed and a double wasn't going to cut it and do they have a queen room she tells me they have no kings available. Like lady, I asked for a queen, you already told me you didn't have any kings due to your poor room management. Rudest front desk lady I have ever had the misfortune of dealing with. She then had the audacity to jump down my throat and put words into my mouth and yell at me and then threaten to call the cops on me when she was the one losing her ever loving mind. Was I frustrated, yes, was it in my tone, yes, but I did not raise my voice until

Positive: The cleanliness Negative: No they made sure everything was right for me and my child and my wife

I would recommend esa to anyone, whether you need one or two nights or a longer stay, the entire staff goes above and beyond to make you feel welcome and comfortable. The rooms are actually clean and the prices are so reasonable. Don't hesitate to stay here you will not regret it.

Hotel is nice and staff is very friendly. I stayed for a full week and Monday - Friday hotel was pretty clean.Only one complaint… the hotel is neglected on the weekends trash rooms are full to the top I could barely throw my trash away. The outside is very bad on the weekends also. I also see people smoking near no smoke signs. I don’t see how this goes by unnoticed. This hotel needs to series make some changes. By the way cathie and danelle were busting their tails. Didn’t have any maintenance issues.