Extend Suites

West Memphis, AR · Indoor lodging

Rating
2.3/5
★★☆☆☆ 2.3
Reviews
20
Rank in West Memphis
#18
of 30 hotels
City Percentile
7%
rating percentile
Address
Extend Suites, 210 West Service Rd, West Memphis, AR 72301
Phone
(870) 400-0067
Website
www.extendasuites.com

Extend Suites is a hotel located in West Memphis, AR. It is one of 30 hotels listed in West Memphis. Its 2.3-star rating is slightly below the West Memphis city average of 3.5 stars. It ranks #18 of 30 hotels in West Memphis. There are 10 photos associated with this location.

Customer Reviews

★★★★☆ 4.0 Sandy Bartlett · Jun 2025

This hotel is now a Motel 6 extended stay. It’s under renovation. The room had tile floors. Great for pets and for cleanliness. Have an outside pet area. We had a suite with living, kitchen w/ full sized frig and two-burner electric cooktop, bedroom and bath. No microwave for some reason. Room was clean. Floors could have been mopped better. Plug for nightstands required moving the bed away from the wall. Outside needs work. Parking lot needs work. Handle on front entrance door to lobby was nasty. Needs cleaning. WiFi was not good. TV reception not good and remote only worked about 3’ from TV. Good for price.

Tiffany201229 · Sep 2015

I have never had to give a bad review before, but I believe this place needs to be completely renovated!! This place is beyond gross. My family and I had a long hard week. My husbands mother had passed away and we were wanting to get away for the night before having to go through all of her things in her home the next morning. We got back to the hotel pretty late from traveling around Memphis. We have a 1 year old and a 3 year old. They were really tired so we just got ready for bed when we arrived. After waking up the next morning he had seen all the dirty filth. I cant believe. We stayed here!! We stayed in room 154. They didn't have a phone in the room to call the front desk, the refrigerator handles were nasty and sticky, they didn't vacuum from the last guest, the soap by the sink was

★☆☆☆☆ 1.0 Lee Montenegro · Jan 2022

I am giving this place 1 and a possible star. I will discuss both good and bad. That is how I rate. One, there’s always room available so you’ll be able to get a room. However, bring bug spray and your own sheets and expect to burn your clothes after you leave. The rooms are all the same, they don’t have proper maintenance. They upped the price since it was a New Year night. That’s was fine with us but be it New Year price or regular prices it’s not worth it. I think this place needs new renovations and a cleaning crew. I have no words for the stay. Cockroaches everywhere and even the bed. Bras from previous guest Im assuming was in there. The shower leaking what looked like coffee someone poured there but when the actual shower was turned on, the shower leaked brown water. Curtains being

★☆☆☆☆ 1.0 Charkendra “Kenken_TNk_kendarella” Yates- Brown · Aug 2022

The stay was awful very unclean. The lady is very rude and you can hardly understand what she is saying for one. The room was nasty the microwave was full of roaches. There were roaches coming from the air conditioner, there was water coming from the ceiling in the the bathroom areas and also mold all over the place. Very unsuitable. Everything that they stated in these reviews very true. The lady in the room beside me was very older and she was too hot she was about to pass out they don’t even have keys for some of the rooms for you to get in and out the health department should be sent out them. And shut it down it’s awful I wouldn’t recommend anyone go stay. Not to mention the supposedly mangers staying on the site and harass the customers. SOMEONE CONTACT THE WEST MEMPHIS AR HEALTH DEP

★☆☆☆☆ 1.0 Shauna Walters · Jan 2019

Well this isn't going to be a good review. I stayed for four days and paid for 31 days and they refused to give me my money back, not even a portion of it I tried to ask if I could sell the room to another guest that stayed there and they refused to let me do that as well. There was black mold. My door didn't lock. Someone came in my room and choked me out and they had to go to jail. The cleaning ladies didn't properly clean the room. Very rude service altogether this will be reported to the CDC and the Better Business Bureau. If anybody knows anything about the government this is against amendment 10. These are unlivable conditions and they have to give you your money back. I would have gave no stars but that's not my option.

Services

Indoor lodgingHotel

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This listing is informational. Contact the business directly to verify credentials, services, and availability.