Embassy Suites by Hilton Nashville at Vanderbilt

We originally chose this hotel for its close proximity to Vanderbilt hospital, since we’ve had to have multiple surgeries there since October. We knew eventually in December we’d have to stay close to the hospital for about 3 weeks for the last huge surgery, so we tried two other hotels to see which would be best to stay in for so long. As soon as we met Lu at the front desk here, we booked our 3 week stay. She was SO incredibly kind and helpful, went above and beyond getting to know us, and tried her best to personally accommodate anything we needed. When we checked in, fearful and nervous for the big surgery ahead, she remembered us from our last stay and was in such a good mood welcoming us that we forgot about our anxiety for a bit. When I realized we couldn’t sleep laying down after s

Positive: Location Negative: The staff are not friendly, they did not care about who is in and out. The room has a bad smell to it, and the small fridge was making noise all night long.... honestly, I won't stop there again

This hotel was great. I would highly recommend it to anyone planning a visit to Nashville. The staff was very kind. The rooms were clean and tidy. The breakfast was good. The bartenders for the cocktail hour made our evening! They were both so nice and kind. The location on Broadway is great. It's super easy to walk to many places or take a quick Uber.

We have stayed here three times. Really love the location and the staff! Thank you to Tony, Pam, Bobbie for your personal service and care to make us feel so welcome! See you next year. We are excited to see the renovations that began soon!!

Location was great. The staff was very friendly and accommodating for us with a trailer we were towing. Valet was awesome. We love Embassy suites. The rooms are consistent in quality. The only negative we could say is that usually the breakfast at Embassy suites is really good and this one was below par. It is the only reason for the four stars otherwise it would’ve been five stars.