Embassy Suites by Hilton Flagstaff

We love to stay at Embassy Suites when we can and this isn't the nicest one we've stayed at. I agree with the others that it is an older building, but didn't notice mold in our room likw many reported - there was missing grout around the shower, but it was clean from what I can tell. One of the major draws for us is their made to order omelets for breakfast - found it odd that they were served in paper plates, which isn't what we're used to, but still delicious. Not as much fresh fruit selection, yogurt bar, and waffle stations were empty. We did stay on Monday and Tuesday and they werent very busy, so maybe that's why?

The description says, "...polished all suite hotel..." I disagree. The rooms are neglected, the furniture is old and worn with fraying threads and discoloration from years of use. There's significant rust on the bathroom fan in the room we had and a piece of a baseboard just fell off. The employees are stellar and really show up. I have the utmost respect for them. The location is fantastic regarding proximity to freeways. At the same time, we parked in a well lit area, and there was broken glass from a car that had been broken into. As it is a budget option and we were there during the Holidays, the breakfast buffet was overrun with families. A lot of mess left on tables and the carpet, kids running about in a space where there's just not a lot of room. I appreciated having a pla

We have stayed at Embassy suites forever. This "made to order" breakfast was a woman with a backed up line making omelets. The ridiculous JOKE was the whole area ran out of paper plates at 0830 (ending at 0930). Try putting your waffle, hard disc pancakes, luke warm oatmeal, white toast, wrinkled apple...in a little paper bowl. NO DISHES. The Reception gave me a chipped glass. Several complained of dirty missing grout, bathroom walls/frames dirty...kids socks got gray off the floors A clerk ate her brkf at the desk while the crowded messed up area occurred. No Sprite or Colas (we're out). Reception had only broccoli, carrots, chips, and pepper jack cheese. Chairs in small dining room have ripped old plastic. Less quality than Motel 8

Positive: Location was what we needed. Parking was good for our needs with a trailer. The bartender in the lounge was super nice. Overall it was a pleasant stay Negative: My wife wanted to take a bath and our tub was not functional. The hotel is definitely showing its age. Our visit was during the summer. Seems their HVAC system was only able to produce cold air. Room was actually cold and we couldn?t get heat

Great location, adequately priced, spacious rooms buuut...the hotel is in serious need of an update. Everything is so worn and dated. The whole hotel was so hot and the thermostat wasn't working so we ended up just opening a window. Holes in the carpets. The waffle station doesn't get wiped down. They clean the floor and the top of the counter but not the batter splashed all over the doors and side. The staff are friendly though and theres a good bar. It was closed when we were there but they gave us a free drink from the onsite store which is nice. The pull out sofa is terrible! I could feel the metal bars underneath. The kids didn't feel it so if you weight more than 50 lbs don't sleep on that.