Elk Springs Resort

Pool is advertised as heated, but it's definitely not. When we got there the pool was covered up inconveniently (not easy to uncover). You can tell there had been a party or something prior to us getting there because the pool was NASTY and cold. It was almost 100 degrees outside and it was still too cold to swim in that pool. Place was dirty and out of date for what they are charging. Lights and fans don't work, only air units for air conditioning. Upstairs pool room was 110 degrees. Host was told all of this as soon as we got there but no one was sent out, no discount offered, 0 craps where's given. Then customer service finally reached out, acted like they were going to do something. Nothing happened. Get another cabin.

I liked this place OK. There's 2 big problems with unit 25 that prevents me from giving 5 stars. Biggest problem: There's not a comfortable place to sit or relax!! NONE of the couches or chairs recline and they are very uncomfortable. I was extremely surprised by this. Second problem: The technology in unit 25 is like 20 years old. The TV's are not smart TVs. You have to access apps through a Blu-ray DVD player. The TV on the main floor has blown speakers and it distorts the sound. If unit 25 had better furniture and some modern TVs it would easily be 5 stars.

The cabin we rented was wonderful. The pool area was out dated. I would come back.

My family and I stayed at the skinny dipping cabin and absolutely love it. Some minor upgrades are needed but overall great place to stay. We will return very soon.

Love the area and the cabin. Quiet and semi secluded, great surroundings and an easy drive to the hustle and bustle of pigeon forge and Gatlinburg