Element Hampton Peninsula Town Center

Nice hotel. Room was quiet, clean, and comfortable. Not brand new anymore, but they are in the midst of a refresh. Gym was spacious and I pretty much had it to myself. Staff were nice. Breakfast was a notch above what I'm used to, with a made-to-order station and a yogurt bar. They give you a free drink at their happy hour, which I tried to get whenever my work schedule allowed. Location is the best you'll find in Hampton. Walkable to lots of restaurants as well as the Target if you need groceries.

Positive: The staff was exceptional as well as the location. Negative: The room could have been cleaned better and the shower pressure was really low.

As a loyal Marriott member for the last 6 years, I was extremely disappointed by the front desk service at this property. I called to inquiry about the possibility of an early morning check in due to working night shift as a nurse. The man who I spoke to indentified himself as the general manager, refused to check for availability, was dismissive, and raised his tone when I asked a simple follow up question. While I understand early check in is never guarenteed, there is no excuse for rude or unprofessional communication. This experience does not reflect Marriott's usual standards of hospitality.

Day 2 out of 9 of our mini vacation and so far everyone has been so helpful. Our family of 4 adults and 4 kids , recently lost our home due to a fire and we were placed at this hotel. As mentioned we have 4 kids (age 10-1) and the hotel provided cribs, extra blankets and towels. The breakfast was great. Check in was a breeze as well. So far my kids are loving it and we are very comfortable. Shout out to Ada and David for helping us get settled. Thank you both <3 Edit I told them I would leave a checkout review as well. We were here a week and everyone loved it. Whatever wasn't in the room they made sure we had it. We used the outside grill and they helped us with pots and pans. My son loved the breakfast. The pool had to be closed for cleaning and the turn around rate of them reopening the

I spent a lot of time here for a work project. Service was great. David was very accommodating to my team. He made sure we were all taken care of. In addition to their great staff, the location si great as there are a lot of restaurants nearby. Finally, the rooms are big. Not your typical hotel.