Embassy Suites by Hilton Hampton Convention Center

Miss Corona at breakfast was the absolute best. Her positive spirit and commitment to excellence made my day. It is very rare these days to get such great customer service and it leaves a lasting impression. Miss Corona you really are the best, thank you for making my stay most enjoyable. May God Bless You!!!

We are at the Embassy Suites from 11/6 – 11/10. We requested an ADA-accessible room with a walk-in shower due to a stroke suffered 19 months ago. Much to my surprise was the height of the king-size bed. The bed consisted of a frame and mattress only, no base unit/box spring. ||It is nearly impossible to get out of bed because it is so low to the ground. When I sit at the side of the bed, my knees are higher than where I sit on the mattress. Logistically and physically for a person to transition from a sitting to a standing position, the knee must be at least at a 90-degree angle or more to comfortably get up. Consider the example of a healthy person attempting to stand up while sitting in an old chair with a very old cushion and upon sitting sinks through the cushion. Imagine the di

Positive: "" Negative: They had me as check out & took all my belongings out room even my food. Brought me belongings back after I had to go back to desk to re check in. My food was open packages. I don’t know if it was trash can or what drunk cup of my liquor and didn’t retu..

Stayed at Embassy Suites Hampton on multiple occasions and consistently had an excellent experience. I want to specifically recognize Blessing at the front desk. I have family members in hospitality management, so I understand the level of professionalism this industry requires. Blessing truly stands out. She is consistently polite, professional, welcoming, and efficient. Every interaction has been handled with warmth and confidence. It’s refreshing to see someone who takes such pride in their role. She represents the hotel exceptionally well. I wish more people in the hospitality industry demonstrated her level of professionalism. Highly recommend this property — and thank you to Blessing for making each stay a positive one.P

My wife and I just finished our stay here, 2 nights, 12/13 through 12/15, and I dont often leave reviews but our stay here was special. The biggest reason was the incredible customer service from the entire staff. From the moment we arrived, everyone we interacted with was friendly, welcoming, and genuinely helpful. When we arrived there was a huge line for check in, about 40 or more people but the front desk staff made check-in smooth and quickly got everybody through and into their rooms, the food and beverage team was attentive and upbeat, and the cleaning staff did a wonderful job keeping everything spotless while always greeting us with a smile. It felt like every team member cared about making our stay a great experience, and that level of consistency really stood out. It’s rare to