Dynasty Inn Gardena

Room was updated and clean. Tv was decent and the service was great. The workers there are nice. We had a good experience staying there. Bed was big and comfortable. Half the rooms were closed for renovations but it stayed pretty quiet during our stay. No loud working noises that were too much to handle.

Terrible hospitality. I wanted to give a nice review because the room was nice and there were so many bad reviews already but the staff completely ruined our stay experience. Everyone except the guy that works the overnight shift provided horrible customer service. The house keeping was awful too. The older man with glasses especially as he was disrespectful and not helpful at all. The tv in our room was stuck on one channel our entire stay and the wifi did not work in our room. We had to go outside of our room and walk closer to the elevator to get the wifi to work. We asked the staff to fix the tv and wifi every day and all they did was give us a new remote which didn’t solve the problem and blamed the wifi not working on the weather. There was no bad weather... My family and I stayed h

This place would be ok if the man at the front was not rude and had better customer service. While attempting to make requests the man at the front did not listen, he rudely interrupted, and yelled without any reasoning to do so. They didn’t answer the phone when we called from the room. He was very quick to be irritated, and refused to accommodate our reasonable request for new towels, our trash to be taken out, to fix the tv remote not working properly, and the Wi-Fi not working. These request were made before 12pm, yet the maintenance person reported they have too many rooms to clean as an excuse, and left without servicing our room(new towels and trash). I would not recommend supporting nor patronizing this business at all, as they/he seemed too rude and arrogant to offer reasonable

Horrible place. Stay away, does not feel safe at all. Guy who checked me in at 3:30 am was great, friendly, and deserves recognition for such. Morning staff completely ruined it, specifically the rude old creepy dude with glasses that obnoxiously knocked on the door several times before check out. We were out of the room by 11, there is absolutely 0 reason to be knocking so loud especially after I had already responded to the knocking. I paid for a room until 11am. The fact your staff is interrupting us before checkout is absurd, it seemed like he was intentionally trying to anger us. Asked the guy as I was leaving if check out was 11 to make sure we were not late, he said nope, check out is 11. No apology or anything. Worst part is when we left he didn’t even go into the room to start cle

The rooms were very nasty the carpet was nasty the bathroom was nasty they had mold in the ceiling the room smell like smoke I do not recommend no one standing there I would even take my pet there. And you would think just because it's in Gardena in a good area that the room will be clean and it's a no for me.