Durham Marriott City Center

Beautiful Marriott Hotel in downtown Durham, North Carolina. Very close to everything in the center city and you can walk to restaurants and other events. We loved our stay at the hotel and had a wonderful dinner in their restaurant on the first night. We used the fitness center and it was clean with lots of good equipment. All the staff was very friendly and helpful throughout our visit. Very pretty decorations for Christmas. Highly recommended!

Hotel staff tends to be rude. Was chastised by the valet for not immediately providing the PIN during the chaotic curbside arrival. Then, while out at our daughter’s dance competition, workers entered our room and left the room with the door propped wide open for who knows how long. Door wide open, all our belongings in there, unsecured. Let the front desk staff know what happened and they couldn’t care less. Don’t expect Titanium level hospitality here.

We booked three nights and left after one.||This hotel is under renovation. This was not disclosed during booking.||Normally, when I've stayed at a hotel that is being remodeled, the remodeling is contained to areas where guests are not staying. This was not the case at this hotel. They are apparently working on multiple floors at the same time. We were first assigned to a corner room on a low floor with a phone that didn't work and we requested a different floor. Both rooms required us to walk down a long, tarp-covered hallway that was filthy with drywall dust. ||Construction noise was supposed to start at 9AM, but started around 8:10. ||My husband and I both woke up with allergy symptoms, either from breathing the dust or from the strong scents of cleaning products in the rooms. So we le

Newly updated rooms, great location, extremely friendly staff. I think the G.M. Susan was flirting with me because she upgraded me to a corner king at no charge. All in all, great experience.

Can’t say enough about how great Christopher is at the front desk, friendly, professional, and incredibly accommodating. He truly set the tone for a wonderful stay. The hotel is currently undergoing bathroom renovations, but you’d hardly notice if not for the signs. Everything is clean, organized, and well-maintained.||The rooms are modern, nicely designed, and include convenient touches like a mini fridge. The property’s location is fantastic, with walking trails and plenty to do nearby, including easy access to Duke’s campus.||That said, the rooms let in quite a bit of outside noise, which can be disruptive at night. It’s somewhat expected downtown, but better soundproofing would make a big difference. Overall, a solid stay with excellent staff—just wish it were a bit quieter.