DoubleTree by Hilton Houston Westchase

I had a great stay at this hotel and was especially impressed with both the room and the restaurant bar. The room was spacious, comfortable, and well set up for work, with a large desk, strong Wi-Fi, and air conditioning that worked exceptionally well—something I really appreciate when traveling. I ended up dining at the restaurant bar two nights in a row, and the food was excellent both times. What truly stood out, though, was the service. Mariah provided outstanding service—friendly, attentive, and genuinely welcoming—which made the experience even better. Because of the overall comfort of the stay and the excellent service, especially from Mariah, I already plan to stay here again next month. Highly recommend.

When I first walk in the doors, Jennay greeted with a warm smile. She asked me how was my day. She told me everything I needed to about the hotel, like how they have an awesome 24 hour fitness center, by request, you can get a microwave in your room, bar and restaurant has happy hour from 4pm to 7pm. Talking about the bar, Mariah can make some mean drinks! Mariah makes sure you leave the bar happy! Hotel room was superb. Bed was very comfortable! Housekeeping comes by everyday to keep the room tidy. I will be coming back and my friends and family know about this great hotel.

Positive: The convenient location my family I was visiting and access. The cleanliness of the hotel. Negative: The location is in a very commercial area so major retail shopping or restaurant row.

Me and my fiancé stay there for two nights, they told us that the reservation would be $200 but when we got there, we had to pay $600 the room was regular. The bed was uncomfortable. They didn’t even have the microwave in the bedroom . The breakfast It’s not included on your room. They might tell you it’s included, but when you go to eat breakfast, they will charge that on your account every time we walk in to the a front desk, nobody was there, The elevator was not working so we had to use the service elevator, which is a little bit far especially it was my sister wedding. The location is fine because it’s easy to be find, but not worth it. with us paying $600 they give us back $80

The hotel itself is nice. A little trouble at checkin we were already running late as we wanted to check in at 3 but we arrived at about 345 and they said the room wasnt ready. I cant help but think how upsetting it would have been if we hadnt been delayed and showed up at 3. However, the front desk clerk Long offered us an explanation saying that some members have a 2pm checkput. But if this is the case wouldnt there be a plan in place for thes situations where a quick room turnover is required? And unfortunately, i requested a specific room which they had no others to offer me. Additionally, the main elevator was broken, so we had to use the sercice one. I mean...im grateful that we didnt have to walk up 4 flights of atairs but still. It was a different experience than expected. Finally