Days Inn & Suites by Wyndham Houston North/Spring

Unpleasant stay. The reception desk was closed when we arrived. Then, there was a nail at that desk. Some ‘staff’ member then came to us asking if we were the night before on a motel at the other side. Bad welcome.||The room… Bad smell, dirty sofa, one bed was actually unusable, with clearly visible burned holes from cigarettes, even hair! Room not clean at all. Awful stay. Would not recommend even for a cheaper price.

Discriminates people with disabilities: charges pet for service animals fees when pet rooms are overbooked but the place is full of stray cats. Rooms are filthy, worn, and smell like cigarettes even though they claim its a smoke free "hotel". Sketchy people doing sketchy things too.

It's ok no problems

I am absolutely disgusted with my experience at Days Inn. This place is very incompetent. They lied straight to my face, and charged me extra fees that were never disclosed at booking. I tried to resolve it directly with the staff, but they were rude, dismissive, and refused to take any accountability. They acted as if overcharging guests is just part of their normal business practice. Even after calling corporate, I received no real help or the SPECIAL in which they advertised in the image attached to this review. They basically charged me Day to Day from Sunday Night-Wednesday Night. And acted like they understood that they made a mistake by saying that they forgot to charge me for Thursday when in all actuality that was already supposed to be not only INCLUDED in their advertised speci

Horrible experience! Book this hotel through booking.com. Get to the hotel to check in. there was an old like Indian man in the front first thing he say to me is “what do you need” very rudely the whole time was showing me super micro aggression throwing my card and driver license back at me! So I let is slide cause I’m like whatever. So we get our keys to hotel room we walk in BOOM A ROACH, BOOM another one right when we walk in 2 roaches come from under tv and 2-4 dead on the ground. So we immediately left wasn’t in the room for 5mins so I’m tryna get a refund and I still have to be charged for a whole day I will only get half my money back.