Crystal Inn Northeast Houston Downtown I-610

When we arrived, the receptionist was high and arguing with a couple who needed their key and he wouldn't give it to them. We couldn't check in because the receptionist went for a walk in the rain. Later, a woman came and sorted things out with the couple and checked us in. The room is very old, doesn't smell good, and isn't pleasant. The price is high for the poor quality of the facilities. If you need towels or a hair dryer, you have to go to reception to get them. The carpet is dirty; I can see the trash. The hotel offers breakfast, which, to my surprise, is only coffee and juice. I will never return.

This place is great for anyone who drives a big rig or pulls a trailer. Front desk guy is super nice and we dont have to worry about our cargo. There's a good 6 to maybe 8 slots for trailers and you can park a bobtail in the parking lot. Good people, clean rooms, and they do serve breakfast. Great for haulers like me who won't stay just anywhere.

Ok so my ratings my differ from others depending on your needs. It's right off the highway, convenient for my group. The room I had was a double smoking permitted room. Arrived from Philadelphia a few hours before check in and they were kind enough to let me do an early check in which was great after 2 15hr days riding. One of the cleaner travel motels I've been in.

We had a great stay! The motel is perfect for groups—spacious, clean, and well-located. The staff was incredibly friendly and accommodating, which made the experience even better. Highly recommend for anyone traveling with friends or family!

i called and the representative isn't sure bout anything. didn't know anythin to anythin i asked. also they keep copy of ID permanently to sell your info and subject to identity theft. no thanks