Crystal Inn Hotel & Suites Midvalley

It is a very nice hotel. Location is good and not far from downtown SLC. It has ample parking space. The front desk staff was very friendly and nice. Room was very spacious and comfortable. It had all the necessary amenities. There was also a small separate section for a sofa and a small table in our room. Housekeeping staff was very good. Breakfast was nice and had a lot of options. Price is also very reasonable. The area is safe and has nearby activities as well. It was a lovely experience for us. I would surely recommend this hotel to anyone who is visiting SLC.

Location of this hotel is some 15-20 min drive south from downtown SLC.|Big shopping mall with food court 5 min away.|Free parking and very reasonable price compared to downtown hotels.|Room was clean and comfortable with good bedding and functional bathroom.|Pool area was the best on our 15 days tour out of 10 hotels. Fair size perfectly heated pool and hot tub - great to start a day and relax in the evening.|Breakfast was very good for American standards.|The only downside I deduct one star was the very first contact with the hotel - namely, with an obese blonde receptionist lady who was uninterested to check us in, doing something for herself for almost 10 min with no one else to check in but us. On my comment she could do that later she answered arrogantly and rude, so we avoided her d

The location is good and convenient to get to anywhere. There are many restaurants, grocery stores and shopping areas within 10 min drive. We accidentally discovered a newly developed China town with varieties of Asian food and grocery store, which is only 10-12 min away. The hot breakfast is nice. However, the internet is unsecured, which made us nervous when we need to access anything personal online.

The ceilings were so tall! I was amazed by how much room we had. I preferred to stay on the first floor to accommodate my grandmother and her arthritis, but maybe set myself up for failure because we were also by the pool. There happened to be a high school team upstairs stomping/running and causing a lot of commotion going to the pool. I called the front desk twice for a noise complaint and they got on it right away. However, there was only so much they could do to no fault of their own. We had traveled 6 hours and were looking forward to some sleep, but oh well. The rooms were comfortable, the bathroom clean, but the shower faucet did not fully close. Half of the water would also come out the spout even when the pin was up. I would stay here again, probably on the 2nd floor. Breakfast wa

I was pleasantly surprised by my stay here. The hotel is very nice and the location is great! I only gave 4 stars for the rooms because the microwave didn't work well and the bathroom needed some love. 4 Stars for service because 2 of the day girls don't like their job and you can tell. They weren't rude, just extremely unhelpful and put off when asked questions. I would stay here again though and give it another chance.