Crown Plaza Inn

I wish I could give 0 stars. Needs to be demolished! EVERYTHING is wrong about this place. I don't even know where to begin. Just trust me! WAAAYYYY better places even for the area!

When we checked in, the front desk staff was a overwhelmed by a few guests. The gentlemen that checked us (two women) in, announced our room number out loud. When I noted that to him, he noted that he didn't say it that loud. ||||The first room we were checked into, we couldn't even enter. The smell was horrible. It was a very moldy smell. However, the manager change our room quite quickly and advised he would check that room himself. ||||I think this hotel may have been retro-fitted. The rooms are nice, but the bathrooms have drop ceilings and there are no fans. They provide hairdryers, but they are only 1200 watt dryers. ||||We ate in the hotel restaurant and the tomato and basil soup, while delicious, was first served cold. It was reheated and served with the main course. We a

I work in the oil field and have to work in Houston periodically. I was here for two weeks and on a scale of 1 to 10 (overall) I would rate this a 8. The valet parking crew are very courteous and took care to park my vehicle safetly. The front desk staff have smiles on their faces as you approach and were friendly and respectful to me (made the check in process great). I made my way to the elevator and it was clean and roomy. As I entered my room it was clean, fresh smelling and the light from the windows made it pleasant to enter a well lit room. The bed has a very comfortable mattress and very fresh smelling linens. The room had a very nice tv (40"), a safe and adequate furniture for folded clothes and ample hanging room for clothes on a hanger. My only complaints are the doors slam pret

We found the hotel staff to be the friendliest staff that we have ever meet. Every staff member went out of there way to assist us and provide exceptional service. Rooms were clean and serviced daily. Meals downstairs were reasonably priced and good value. Excellent place to stay for a family of four and we would definitely stay here again.

This motel is always clean & neat in appearance. It's always stocked up with towels, courteous complimentary shampoo, conditioner, soap & lotion, just hand size small hygeins. By the time you use the soap with one arm or leg it gone per say!!! LoL, ROFL!!! If you blink your eye the soap, lotion conditioner, shampoo evaporates. It's the thought what counts!!! some of the sheets on the bed be having cigarette holes in it! Don't get me wrong the sheets are clean just have holes in them Lol. Other than that no problems to report!!!