Courtyard by Marriott Waco

Positive: Staff was very friendly and helpful Negative: The carpet and shower were not clean. The hotel is under renovation but that did not affect our one night atayy

We stayed there in January -- my wife was attending an event across the street at the Waco Convention Center. The hotel is undergoing renovation and the elevator on the south side of the building was inoperable. We had a room on the north side, first floor, so that didn't matter though. The windows have screws in them to prevent them from being opened. They have 2 EVSE units (EV "chargers") with NACS connectors in the south side parking lot, but one of them had been damaged and was not usable. I think I could have made it work, but the building maintenance guy was not willing to turn on the circuit breaker for that unit. I had to work with the building maintenance guy a few times in order to get the other one to work, but it had an extremely short cord. Although the EVSE was rated a

I recently stayed at the Courtyard Marriott, booked using points, and unfortunately, my experience was less than ideal. The check-in process started off on a strange note when the employee offered me ear plugs. In hindsight, that should have been a red flag, as I later discovered that there was ongoing construction or work of some type at the hotel. Early the next morning, well before 8 AM, we were jolted awake by excessively loud banging from the work being done. It was incredibly disruptive and made it difficult to enjoy the rest of our stay. Additionally, I was disappointed to find out that breakfast was not included with my points booking. Given the loud wake-up call we endured, I hoped they might offer complimentary breakfast as a gesture of goodwill, but that wasn’t the case. Over

Despite a decent location near the convention center and downtown, I would NOT recommend this property. It should have been remodeled years ago. Mildew smells in rooms, mattresses sagging, carpets smell and dirty. Vote with your dollars and stay elsewhere so the owner will invest in the property. I expect more from Marriott and clearly they have not inspected this hotel for Marriott quality.

The night manager, Tracy, is a gem and her colleague departing whose name I did not catch was also great. Very nice folks to encounter after a long trek across the state