Courtyard by Marriott Houston Northeast

I stayed here for five days on a trip planned and funded by my employer. The rooms look good and even had that newly remodeled smell about them. The food was excellent and hats off to Tish in the kitchen! (She made the best vegetables I’ve ever had!) The staff at the front desk were very helpful, polite, professional and accommodating (especially Natalie!). Overall, I had a good experience staying here and would definitely stay at Marriott Courtyard again. I would say they earned a solid four star rating.

Stay away from this hotel! We stayed couple nights there and it was a horrible experience. I think this is the first Marriott property that feel like motel 6. They need a total renovation there and clean-up. The ceilings on 5th floor had a huge black molds all over. The room smells like mold too. It's made me sick. I had a terrible cough and chest congestion for couple of days after we left as well as with headache . I contacted health department to do inspection on this hotel.

I stayed 2 nights and my room was not cleaned my bed was not made. The same used towels were still in the bathroom when I returned.

I’ve stayed at the Marriott Courtyard Northeast in Houston for over 30 nights in the past three months, and I want to specifically recognize three outstanding employees: Natalie, SanTonia, and Dujuan. Their customer service is truly exceptional. From day one, they have consistently gone above and beyond to make me feel welcomed and valued as a guest. The energy, professionalism, and genuine care they bring every day is second to none and makes a real difference in the overall experience of this property. I sincerely value these three employees and believe they are a major asset to this hotel and to the Marriott brand. Because of them, this property feels less like a hotel and more like a second home. Thank you, Natalie, SanTonia, and Dujuan, for setting the standard for excellent hospitali

I made an error in selecting the wrong dates for my nieces birthday and when I called to check in they said I had already been charged due to no show. This was a mistake on my part, 100% but I still needed the room for the party and they refused to work with me or even pretend to have empathy for the situation. I booked the room still and because I've paid twice for it, I feel I can be a little more candid: First and biggest problem is the bathroom has no exhaust vent (or door???), so if you're ready to get out of the 100% Texas humidity and into your 300% humidity hotel room? This is your spot. The rooms are hot, we are here during winter in single digit temperatures outside and the room is set to 67 and everyone is sweating. Luckily we can just crank the shower for a few minutes and we