Courtyard by Marriott Houston by The Galleria
Houston, TX · Hotel
- Address
- Courtyard by Marriott Houston by The Galleria, 2900 Sage Rd, Houston, TX 77056
- Phone
- (713) 622-3611
- Website
- www.marriott.com/en-us/hotels/hougc-courtyard-houston-by-the-galleria/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Courtyard by Marriott Houston by The Galleria is a hotel located in Houston, TX. It is one of 941 hotels listed in Houston. Its 4.0-star rating is above the Houston city average of 3.8 stars. There are 10 photos associated with this location.
Customer Reviews
Our family of four had an enjoyable stay at this hotel while visiting the area. The hotel is located near the Galleria mall with tons of dining and shopping options nearby. They have their own parking garage, though there is a nightly parking fee which seems to be pretty standard for hotels in the area. The rooms themselves are a good size, and easily accommodated our family. The room was a bit dated, but was clean and quiet. Service was great and employees were friendly. We ordered breakfast from the lobby restaurant and found the food to be tasty, especially the breakfast burrito. Our kids really enjoyed the indoor pool. We booked a special deal that included free parking and breakfast. I highly recommend checking for that rate if it's available, as it made this hotel stay a great deal.
We were a little concerned with the old reviews regarding the staff but they’ve clearly made some changes. Both Rav and Manuel were extremely pleasant and helpful upon check-in. We got an upgrade as gold elite and were given extra bottles of water. Parking is $25/night and is super easy in a garage connected to the building. Don’t hesitate to book here as the staff has clearly been upgraded.
Positive: The location was great and the rooms were nice. Hotel employee was great at the front desk. He was friendly and patient as I was having problems with my bank. Thank you, Hotel employee for being an awesome person. Negative: The pictures show a hot tub and that's what I look for in a hotel. I was very disappointed that the hot tub was cemented in. That's a reason that will make me think twice before coming back.
I want to recognize Ms. Simona for her outstanding customer service! We are in town for the NCA All-Star Cheer competition, and our travel day was a little hectic because we had to check out of one hotel and check into another earlier than expected. Even though we arrived before check-in time, Ms. Simona was incredibly accommodating and welcoming. She went above and beyond to get us checked in quickly and made the whole process smooth and stress-free. Her professionalism, kindness, and willingness to help truly stood out. After a long day of traveling and cheer activities, it meant so much to be greeted by someone who genuinely cared about making our stay comfortable. Ms. Simona is a rock star, and the hotel is lucky to have her! Thank you for such a great experience. ⭐👏
Great service! Friendly staff! They were very helpful in finding walkable places to eat and things to do. The room was spacious and the beds were very comfortable! The Bistro has a decent selection of food and the Starbucks was limited but still good selections.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.