Comfort Inn & Suites Virginia Beach - Norfolk Airport

Leaving a review because the young African American girl who worked in housekeeping was so sweet. I stayed here on 2/20 & she cleaned the room really well (I assume before we came) she spoke when she saw us in the hallway. I just appreciate nice people. We had a handicap room which was pretty spacious which I liked. Front desk lady was nice as well. I would stay here again.

First of all I read the reviews, and I should have believed them. As a Choice member, I wanted to give them the benefit of the doubt. The hallway and the room was smelly. It was dark in the room, but I did notice the carpet was spotty. We went out to get something to eat and brought it back to the room. As we were eating, I noticed two roaches crawling by the trash can. We immediately packed up everything that were out, such as the food, (we threw our food bags in the trash can outside of the room in the hallway. That trash can was full. We got our clothes and other bags, shook them off, and took them to the car. I told the rep at the front desk about our situation and asked if they had some roach spray, and I cancelled my reservation for the next day. The front desk clerk (Zivon)

Not the best, but definitely not the worst place I’ve ever stayed. Except for the smell of weed blanketing the elevator and escaping from underneath my neighbor’s door across from my room, I thought the hotel was quite comfortable. It’s in a good location close to the airport, restaurants and the highway. I would consider staying here again in future. The staff at check-in were very welcoming and the breakfast spread was fantastic!

Wonderful experience!! We wanted a hotel close to Norfolk Airport because we were flying home early the next day. We stopped in and they gave us a suite at a great price. The pool was very clean. The rooms and bath were spacious and clean. The hot breakfast was delicious and continuously monitored. I saw several personnel and they were all kind. We would definitely stay here again. Very convenient to the airport, comfortable bed and pillows, quiet.

The hotel is nice and clean. The staff is friendly expect for the breakfast attendant. She will stare at you to move out her way instead of saying excuse me. I was standing in front of the pastry’s about to grab one, and she threw the utensils into the cup they place it in, right in front of my face, it would’ve hit me if she missed. She didn’t say excuse me at all or I’m sorry. All she has to do is use her words because I’ve heard her speak English before. I also noticed her smoking a cigarette, coming back inside and then going straight to the breakfast station without washing her hands. She is disgusting. Besides her, our stay was great.