Comfort Inn & Suites SW Houston Sugarland

If you enjoy noise, this is the place for you. The other guests were loud at all hours, and the walls are so thin that you can hear everything—from hallway chatter to freeway traffic outside. There’s no soundproofing, and the room felt poorly insulated. The bathroom in my room had mold on the ceiling, and housekeeping never came by in the morning to service the room or even empty the trash. I wasn’t told that housekeeping wouldn’t come, so that was disappointing. It’s clear that maintenance and upkeep are not a priority here. If they were, the mold issue would have been noticed and addressed before my stay. The staff was not very friendly during my visit, and the “hot” breakfast wasn’t actually hot. The eggs and sausage were barely warm. There was also a serious safety concern: the door

The service was good. The room was spacious but the locks on the door are not very secure. There was very little water pressure in the bathroom. It was hard to get all of the soap off because of it. The fire escape door was unlocked and people without keys were walking in the motel. The room was reasonably priced, but wouldn't have felt safe without my husband.

Rooms were decent at first. But at check out we noticed that there were roaches on the doors and in and around the beds and pillows. The tv didnt work so there was no entertainment for little ones if you're traveling with them they also have no playpens or cribs to be used either. The pool inside was closed until further notice. The breakfast was nasty we stayed 2 nights the first time for breakfast they had pancake batter but no waffle maker. The morning of check out they had it and it was nasty not sure how old the food that was caked on there was but we didnt use it. Found roaches in the food area so we just went and got out stuff and checked out. The girl that was at the front counter was vert dismissive. But luckily i got my deposit back but do not recommend staying here.

Positive: it was right off the freeway Negative: the hotel smelled like mold, the halls were extremely warm and the amenities were all closed with no working ice maker. the breakfast was cold and not enough for the guests and before it closed, they were already picking up everything.

If I could give 0 stars I would. Check in/ check out was easy, but anything needed in the middle of the night good luck. Now the rooms, the room was spacious and the bed was comfortable. My main problem is seeing 5 bugs in my room. That is so nasty and unprofessional. Luckily it was no bugs in the bed. Fighting bugs when you’re supposed to be comfortable is crazy to me. Another thing the locks on the room were loose. Which is unsafe especially as a woman. If you’re here for a quick stay it’s not bad just be cautious of the above issues.