Comfort Inn Downtown Nashville - Music City Center

Very disappointing experience. I checked into the Comfort Inn Downtown Nashville Music City Center on March 6 and immediately noticed the room had not been properly cleaned. There was hair and pieces of toilet paper on the bathroom floor, along with debris and hair around the base of the furniture. It was also musty and smelled of smoke. There was not even a new roll of toilet paper placed. The bathroom vent was heavily clogged with dust buildup and the shower head had visible grime and mineral buildup as well. Overall the room appeared unsanitary and not properly cleaned prior to our arrival. Because of the condition of the room we were uncomfortable staying and had to leave and book another hotel. Expedia contacted the property on our behalf and we provided photos documenting the condi

Location is great. Lots of activities, restaurants, and entertainment within walking distance. Located in an awesome vibe. This is not a hotel. This is a motel. Despite it's location, this place is run down. The room was small and cramped. Outlets were falling out of the wall. You felt like you were going ro roll off the smallest queen beds, ever. You can't plug anything into the outlets on the lamps, no plug-in would stay plugged in. No tight connection, it was loose. Both the lamp outlets and the outlet falling out of the wall felt like fire hazards. There was a gap between the floor and the door to the outside. Had to put my 50lb luggage in front of the door for added security. There was a homeless man wandering the parking lot in the morning when we went to breakfast. Breakfast was

Thankfully we had a very positive experience. Check in with smooth. Room was spotless and everything within the room was beyond satisfactory. Comfortable cozy night sleep in a warm room. |I woke up to an amazing breakfast..Eggs, Bacon, sausage, pastries.The night manager was friendly and well spoken. Knowledgeable about the Tennessee area and the local tourism. |Plenty of restaurants close by and easy access of the highway. |We wil most definitely come back soon. Thank you for the service.

Great breakfast - Chief makes great omelets. Room was very clean. Location was great for the price. Water and soda in the lobby area was reasonable. Free Hershey chocolates too (I'm from PA :) Parking was half the price of other hotels. Bars across the street had great entertainment when you need a break from Broadway and Broadway drink prices but still want to hear great music. i already booked my next long weekend here.

Before checking in, a few guests told us their cars were broken into the night before and the hotel didnt want to do anything about it. When I spoke to the staff, they informed me that the police were notified and given surveillance footage. There was also conveniently someone offering window repair for the cars. (I wouldn't be surprised if they were the culprit) I understand that just like any other place, these things can happen. The staff was very friendly and informative. Our car was perfectly safe. The location was very walkable to downtown, shops and restaurants. The issue with us is that the room cleanliness seemed subpar. There was hair on the beds, sheets had stains, leftover cans from previous guests, pimple patch on the wall. Also some maintenance is needed on the building as th