Columns®

New Orleans, LA · Hotel

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in New Orleans
#22
of 353 hotels
City Percentile
78%
rating percentile
Address
Columns®, 3811 St Charles Ave, New Orleans, LA 70115
Phone
(504) 899-9308
Website
www.thecolumns.com

Columns® is a hotel located in New Orleans, LA. It is one of 353 hotels listed in New Orleans. Its 4.6-star rating is above the New Orleans city average of 4.2 stars. There are 10 photos associated with this location.

Customer Reviews

Britishcats2 · Dec 2025

Columns is a gorgeous setting and the night we were there the weather was perfect. Drinks were excellent and the food menu, though not large, was very nice. Dessert was also quite good. This is a romantic place and the holiday decorations were lovely. Recommended.

★★☆☆☆ 2.0 kimberly mendez · Feb 2026

Wow I mean where do I even begin. I booked this hotel specifically for my wedding weekend months in advance. The day I check in I’m told I’m supposed to be checking in at their sister property. Which is not what I booked, if I wanted to book there I would’ve. If I would’ve just received a call in advance or email I could’ve simply booked a hotel of my taste. Instead I was told there was a rodent problem they were trying to figure out but it turns out someone bought out the hotel for a wedding. Again if they would’ve just been honest even the day I checked in I would’ve immediately tried to book a room somewhere else. Instead they left me with hope that the rodent issue could possibly be figured out by Saturday. The only honest person was the restaurant manager who finally told us the truth

★★★★★ 5.0 Seth Laskin · Feb 2026

I came to the columns with my family and had the best service ever from Alexis. She was so knowledgeable and had incredible customer service skills. I would come back again just for her!! And the drinks were great. So was the fish dip.

★★★★★ 5.0 Lauren Kindrachuk · Jan 2026

We had such a wonderful experience with The Columns Hotel during our wedding day. They graciously hosted our “between-the-ceremony-and-reception” gathering, and it was the perfect place for us and our guests to relax and celebrate before heading to the reception. The staff was incredibly kind and attentive, making sure everyone felt taken care of. They were also able to place us in the back courtyard, which gave us a beautiful, semi-private space that felt intimate and special. We are so grateful for their hospitality and highly recommend The Columns Hotel for anyone looking for a charming and welcoming spot to host an event in New Orleans.

★☆☆☆☆ 1.0 Olivia Smith (Oclari) · Feb 2026

I guess Michelin is just handing out Keys now, because this hotel certainly didn’t earn theirs. Our experience was absolutely unacceptable. Half of our group—including the couple who rented the suite for their wedding—were told at check-in that their room was “unavailable due to a rat issue” and that we’d have to wait for an exterminator and an update “the next day.” They were moved to another hotel for the night and then completely ignored. No calls. No updates. Nothing. The only compensation offered was a comped room and silence. We had to hound the staff for any information and didn’t get real answers until 6 p.m. the next day. It turns out there was no rat—just a lie. The restaurant manager, the only honest and professional person we encountered, admitted the hotel had sold the suite o

Accessibility & Amenities

✓ Lgbtq Friendly

Services

HotelBarCocktail barCoffee shopEvent venueRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.