City House New Orleans

This was a great choice to visit the French quarter. It's just outside of the busy area , like literally a 1 minute walk to all the noise but nice and quite room . The service was amazing and the room was awesome

The hostel overall is good. The kitchen is good for cooking and you'll see a lot of people there. They do nightly events and game hours, there's a quiet area in the back and a tv in the lounge area. Showers and toilets are plentiful. The staff are great! Unfortunately they have a 0 tolerance baggage policy and myself and other guests had our belongings removed and moved into the elevator room downstairs where there's no one watching, even though we were still staying as guests. It would also be nice if there was a WhatsApp group that you could join and communicate with other guests, get announcements, etc. Shout-out to Mason and Strat, you guys are wonderful! Overall, it's a cheap place to stay and close to things. Breakfast is no longer provided, but it was frozen pancakes and waffles

Definitely a great place to stay if you are looking for a hostel in NOLA! The staff were all really nice, especially AJ and Chris. They made me feel comfortable and welcome. I got a private room and a private bathroom which were great! The bed was very comfortable and the room was very spacious. The shower wasn't the cleanest and the water pressure wasn't great but it was great for the price! Perfect place to stay as a girl traveling on her own!

I stayed at this hostel Halloween weekend. I highly recommend it! There's a code to get in so you can go in and out at all hours. Great location and amazing staff! I parked in another garage because I was more comfortable with a garage with an attendant, but the staff informed me that they recently installed lots of cameras in the garage attached to their building and haven't had almost any break ins since. I can't vouch for that garage, but do your research ahead of time, since you can sometimes get a better parking rate if you book in advance.

I booked a room with breakfast included for two people, but upon arrival, I was told that breakfast was no longer offered. After discussing with them, they promised a $20 refund, but it has been over three weeks, and I am still waiting for my money. On the other hand, they charged me $100 without any prior notice for a cleaning fee. They never informed me that this could happen. When I asked for explanations or demanded my rightful refund, they kept delaying and making excuses. A dishonest and incompetent customer service team that has no problem charging for non-existent services but refuses to fulfill their commitments. If you’re looking for a trustworthy place, stay far away from this hostel.