Carlsbad Inn
Carlsbad, NM · Motel
- Address
- Carlsbad Inn, 2019 S Canal St, Carlsbad, NM 88220
- Phone
- (575) 887-1171
- Website
- carlsbadinnnm.com
Carlsbad Inn is a hotel located in Carlsbad, NM. It is one of 102 hotels listed in Carlsbad. Its 3.4-star rating is slightly below the Carlsbad city average of 4.0 stars. There are 10 photos associated with this location.
Customer Reviews
I was fortunate enough to stay here; twice. It was a month apart but the customer service and clean rooms were the same, reliable. The people are friendly and the bed is clean, what else do you need? There are plenty of dining options available to suit your taste buds. It’s not a five star hotel but it’s homestyle, quiet and clean.
The motel double-charged me for a single night’s stay, which was incredibly frustrating. When I tried to address the issue, the receptionist was not only dismissive but also outright rude. They refused to acknowledge the duplicate charge and insisted it wasn't possible, showing no willingness to resolve the problem. After my stay, I discovered that the property had canceled my booking without explanation—likely to avoid any negative reviews and complicate the chargeback process. The lack of professionalism and accountability was appalling. I would strongly recommend avoiding this place.
It's not expensive, they probably have the best rate in town. Rooms could definitely be cleaner, but there are far worse in this area. If you're looking to save money with seemingly no straight up biohazards, this is your best bet. I've stayed here many, many times, and haven't had run-ins with you-know-whats (the dreaded cockroach) I did however have a room upstairs with a flamin' hot Cheeto stuck in the peephole of my door. How nice of the cleaning staff to leave me a midnight snack lol But in all seriousness, it's not the best, but it's not expensive. And in this economy, that's where it's at. It's in a pretty convenient spot too which is nice.
It's just okay enough for us to have not canceled our reservation and gone elsewhere, but you get what you pay for. This place is very bare bones. It's clean enough to suffice but certainly not romantic or particularly comfortable for spending a lot of time.
Run....do not stay here. No parking available near your assigned room....there was a vehicle with flat tire parked in front of my motel door entrance. A lock box on the internal a/c unit??? Non smoking room but people stand outside their rooms and smoke. Then I find out the room has adjoining door to room next door which I was not informed of and you can hear fella next door flushing toilet and clearing his throat. The bath towels are thin and old. There is mold growing in bathroom window. The refrigerator door handle is broken and the freezer compartment is small and iced over. The bed spreds are thin and have holes in them. Room rate $134 for one night. I stopped for the night due to a winter storm and was told it was "their last room" available. I should have braved the s
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.