Capital O Stevenson Inn Riverside

Avoid this motel at all costs. The address we were given online took us to a random sketchy apartment building, but the actual motel is down the street. When we arrived, at 5:30 pm on a Saturday night, there was literally nobody there even though all the lights were on with an open sign on the door. The office was insanely hot because the heater was left on full blast, and no employees ever showed up to check us in. I tried calling but their phone number doesn’t even go to the actual motel. We left and found somewhere else to the stay for the night. Afterwards I contacted the property to request a full refund, explaining the situation, and they denied it, so I will have to contact my bank. Never stay here.

Positive: The shower water pressure was good Negative: The carpet the floors were so dirty we had to put down towels just to walk through the room. The air conditioner was put together with duct tape. There was no ice. Truly this was a horrible stay. We'll never go back.

I had reservations and drove three hrs only to get there (7:00 pm) and no one would answer the door to sign in. I went elsewhere and will never return.

Noisiest motel I've ever seen. Doesn't help that they allow 18 wheeler drivers to sleep in the parking lot and run their engines all night. When you call the front desk to find out what's going on, nobody answers.

Positive: "" Negative: Breakfast listed as included, but they don't provide it for the last 5 years, according to the staff!