Candlewood Suites Virginia Beach Town Center by IHG

The location was close to freeway and plenty of restaurants. The room was decent with the exception is was not as clean as it should have been. The bathroom needed extra cleaning, we had to wipe the doors off with lysol wipes. The dishes were also slightly dirty. There was a draft in the room that if you sit on the bed close to the window, you will feel it. Otherwise the room was okay. The personnel was very friendly and polite.

I should have looked at more reviews before booking this hotel. The rooms appeared to be nice upon first opening the door, but it doesn’t take long to realize how grimy and unclean the furniture was. There was what appeared to be mulch (god forbid mouse droppings) on my daughter’s bed. Also, there was constant-loud- noise above and next to our room, which was very unfortunate. Will not be staying here again.

The property stank of weed. The front desk was very courteous and helpful. The room smelled fresher than the hallway. The toilet wouldn’t flush. The tub faucet was wonky and guessing how to get hot water and how to turn it off was interesting. The bathroom door was not installed correctly and stuck when you tried to close it. It looks like it was busted (punched) and then repaired. Guessing whoever had to pay for the broken door originally wouldn’t know that the hotel was going to spackle and paint to fix instead of replacing. The room itself was clean and the beds were comfortable. We booked through a third party that lied to us about being in the first floor and having a king size bed. Neither of those were options when we arrived.

I can’t say enough good things about the staff here! I was there for a week, and I didn’t come across a single employee who wasn’t kind and friendly, and they were fantastic all-around! They set the bar high. We were traveling with pets, so the pet accommodation was a big deal for us. I’m assuming we got a pet-friendly room, but I could tell they did a good cleaning after previous pet guests, as there were no signs of pets in the room. I was also so pleased that they gave us a room on the first floor when I asked for it at check-in. The process of checking in and out was smooth and easy. The room itself was comfortable, clean, and quiet. It was a queen suite with a full-sized refrigerator, countertop range, microwave, dishwasher, toaster, coffee maker, ice maker, utensils, etc. The bathroo

We stay here frequently, although this is the first time I am providing a review. The only real problem we had and have every time is the air conditioning situation. The unit is located in the main living area, but there is nothing for the bedroom. There is literally a hole in the wall to allow any airflow into the bedroom, which really doesn't work. I don't know whose idea this was, but they should be fired. We did discover on this visit that the room was not cleaned as thoroughly as we might have expected. We had to move the recliner at one point, and it revealed a lot of food and other debris that was under the chair. That was rather disappointing. The kitchen appliances all worked well, and we were otherwise happy with the room and our stay. We did notice one other some