Candlewood Suites Muskogee by IHG

Positive: Location. Negative: The WiFi did not work and had been out for a week. Unclean bathroom inside of the room. Dirty floor. Loud hallways and doors slamming at all hours of the night. Unclear who is staff and who is not, no cohesive uniforms; only street clothes.

This is a nice hotel to stay in.If you happen to stay in your room. The almost 2 weeks I stayed here, I could almost swear the elevator lobby on the 3rd floor never got vacuumed because each day there would be about ten or more accumulated pieces of little papers/trash/debris and such on the carpet , which you cannot help noticing because you're waiting for the elevator. The elevator tracks don't seem to have ever been cleaned since a couple of months ago, maybe, but that's really no big deal but it really does stick like a sore thumb if you happen to notice. Do not ever expect to get a smile or even a hello as you walk in or out of the hotel , but if you can get past all of that , it really is a decent place to stay. This is really awkward for such a hotel that has a lot of potential.

Our room had comfortable beds with quality mattresses and pillows - very important! Oddly, the reservation system showed that only rooms with a single King bed were available, but when we got there the talkative SoCal guy told us they only had rooms with two Queens - which we greatly preferred! The bathroom was where Candlewood really dropped the ball - poor caulking and someone else's hair left on the soap tray. Also, there was no towel rack, and no fan - a pretty big omission. Just a question: why do hotels use curtains that billow out when the A/C is on?

My husband and I have stayed in many different places in suites. This was not a suite. It was so small and crowded. I thought the bathroom was a closet. It was so very small. The bed was uncomfortable and we will never stay at an IHG again. We were charged more for our dogs than the room fee. Rediculous. Our dogs were not dirty but we were charged an extra fee for cleaning on top of dog fees. Never had happened.

We loved the room we got the beds were comfortable and it even had a reclining chair in the room. We had a room for the disabled/wheelchair and the bathroom was very clean and nice and it had the bars on the wall to help with getting up and out of the shower and it was very roomy. The lady at the desk did a excellent job on getting us checked in and she was very polite. The only things that I didn't like about the stay was that they didn't have breakfast and there was no pool. Also out front where the disability parking is at they have an outdoor place to sit and BBQ but there was a huge rusted water tank sitting in the way of it and it made the front look trashy. They really need to get rid of it because it looks like it has been there for quite a while.