Candlewood Suites Durham-Rtp by IHG

I know people tend to leave reviews that can either be completely accurate or deceptive. This review is just going to be from a place of honesty but also appreciation. With that being said... here is my complete and honest review of me and my son's stay at this location. During the check in process, I had the pleasure of meeting this wonderful young lady at the front desk, her name is Mia (I believe that's her name). She was extremely nice, very attentive, and she had an heartwarming interaction with my son (who happens to be on the spectrum...that's Autism Spectrum Disorder and he is a young adult). She was very respectful and was more than willing to provide all the necessary linens that my son and I needed during our stay. Now here comes the realistic and unfortunate descriptive part

The hair dryer was broken, we immediately found a giant waterbug in the bedroom, and you can feel the springs through the mattress on the pull out couch. The TV surprisingly worked. The mirror in the bathroom possibly could've been a two-way mirror, allowing for people to see through the other side, didnt take our chances with that. Not to mention the smell, it wasn't very pleasant to say the least.

Positive: The amenities of the kitchenette and washer/dryer (although I didn't use w/d. Staff was friendly & attentive. Location was very good - near bus line, food (restaurants, grocer). Negative: Because of the North Carolina location, the humidity this time of year is high. The hotel owner might consider a dehumidifier.

This hotel is located about 10 minutes from RDU. The staff is extremely friendly. Sadly that is where the positives end. The room I was given smelled like cigarettes. There were pubic hairs in the shower. The desk had very obviously been chewed up by a dog. The final nail in the coffin was that I woke up covered in bed bug bites. I will say that the front desk gave a full refund and were very apologetic.

I recently stayed here while in town for work. I originally chose it because of the price but was pleasantly surprised. This place isn't fancy, but the room was clean, the bed was comfortable, it was quiet, and the shower had fantastic water pressure. I overnight in Raleigh every few months and will be staying here again for sure.