Caesars New Orleans - A Caesars Rewards Destination

Overall: Pretty Disappointed. We stayed at Harrah's Friday-Sunday. Room/Hotel - Was decent. Was not updated, no USB-C chargers, very dark room. The sheets had a stain. We never got the body wash in the shower filled. Our used towels from Friday night were taken late Saturday but not replaced with new. Saturday morning into the early afternoon the hotel only had 1 out of 6 elevators running. Close to 30 minutes we had to wait for an elevator, and even then we were forced to go all the way to the top (another 16 floors) before getting down to the lobby. Caesar's Casino - Not a single hand sanitizer dispenser anywhere. No bottles at any counters, no dispensers by any restaurants. Trash that we had noticed at a machine Friday night, was still there Saturday afternoon. Caesar's has the casino f

Overall this is a great place to play and stay. We stayed in the Harrahs building (1215). The water pressure was an issue when the hot water was turned on and overall I feel the hotel could use a deep clean. Just grime build up noticeable in many places but we would stay again due to the location and overall ambience.

I came and visited Caesars New Orleans through a charter offer and let me just say how impressed I was. The hotel room was beautiful. The location is great and so easy walkable to the French Quarter. I want to specially call out Mylinn at the front desk. I asked about my options for a late checkout since the charter flight wasn’t until 7:55pm. She was able to comp me another night and move things around so my friend and I could sleep longer and stay in the room until we had to head to the airport. She did so with a smile and no questions asked. This whole experience has been incredible. I’m definitely a loyal customer now, based on the cleanliness of the room, the accommodations of the staff, and Mylinn’s professionalism and customer centric service. I’ll definitely be back!

Our recent trip for my wife’s birthday at Caesars New Orleans was a complete success! The new Caesars Tower exceeded all our expectations. While the room was great, the stay was made perfect by a front desk associate named Markia. She did an AMAZING job and helped my family and I several times throughout our trip. I highly recommend staying there just for her second to none service! Great job and see you soon Markia!

The hotel was well appointed, and I felt the pricing was also fairly reasonable. We came for New Years celebrations, and I brought my mom with me. I am totally happy with our experience so far!!!! The staff is also very accommodating!!!! They were able to help us adjust our room that was sold out to a Riverfront. We were very pleased with the services. Not to mention multiple delicious eateries on the premises! One negative is they don’t have slippers, but I was able to get a door dash order to deliver two pairs of slippers for us!