Boston Marriott Burlington
Burlington, MA · Hotel
- Address
- Boston Marriott Burlington, One Burlington Mall Road, Burlington, MA 01803
- Phone
- (781) 229-6565
- Website
- www.marriott.com/en-us/hotels/bosbu-boston-marriott-burlington/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Boston Marriott Burlington is a hotel located in Burlington, MA. It is one of 9 hotels listed in Burlington. Its 4.3-star rating is above the Burlington city average of 4.1 stars. It ranks #5 among Burlington hotels by combined rating and review volume. There are 10 photos associated with this location.
Customer Reviews
I recently stayed at the Boston Marriott Burlington during the first week of December 2025 and overall had a mixed experience. The room itself was fine, the bed was comfortable, and there was plenty of parking available. I also enjoyed the morning buffet—the service was attentive and the food was good. However, I encountered a serious issue with the glass door leading to the bathroom. The door malfunctioned and came off the railing whereby I ended up getting stuck inside for about an hour. I didn’t have my phone with me, so I had to rely on my own strength to maneuver the door enough to get out. This situation could have been hazardous for a female guest, an elderly person, or anyone without the physical ability to force the door open. I reported the issue to the front desk, and the doo
The hotel is located in an area that it wouldn't get a lot of leisure visitors and is shows. It's dated and bland and not as nice as its 4 star rating or price make it seem. The restaurant was average but over priced. The rooms were fine but dark and outdated. The shower had moldy grout. The bed was so hard I woke up with a sore back. The clear glass bathroom door doesn't keep any sound or light in for privacy. If you're traveling with someone, you'll like wake them up. And the pool could use a good clean and some repairs. It was infested with ants, had a lot of yellowing stains and the railing on the stairs was wobbly and rusted out. For the cost of the room and the Marriot name, I expected better. The room was clean and the staff were friendly, but I wouldn't go back or recommend to ot
I stayed at the Boston Marriott Burlington from Dec 29-Jan 2 and it was a great experience. I'm a Bonvoy member and the team treated me with care and kindness throughout my stay. Special shout outs to Peter, Lauren, Diane, and Billy for their excellent service and attention to detail. The restaurant breakfast was delicious (and with strong coffee!), and I loved the freshly baked cookies that are in the lobby every afternoon for a sweet treat. Bartenders were polite and engaging, even during the New Years Eve rush. The gym was clean and well outfitted for both cardio and strength workouts. It's a short drive into Boston or a nearby T stop if you prefer to take public transit into the city. And the proximity to 93/95 is super helpful for shopping or other excursions up to the North Shore.
Positive: Excellent Pricing, for the Location & Proximity to the City!! Negative: *The Iron in our Room, literally had a Hole in it - so getting Water all over our clothes, etc., caused us quite a bit of delay…
Large, comfortable rooms that stayed warm despite the cold weather outside. Friendly service. Surrounded by loads of restaurants and shopping. Note - you have to hold your room key card up against the sensor to unlock the door.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.